The biometric(?) machines are a problem

[Luv2Roam]

yet I'm still hardly ever asked to show my ID when I use a credit card.

When my sister was here I could not help but notice what she has done on her credit card.
Instead of her signature on the back, she wrote " SEE I.D."
Everywhere she used her card, CM always asked to see her I.D.
I never heard of doing this, but thought it wa a good idea. Esp when traveling.

I carry my FL dr license on me when in the parks. They can ask to see your I.D. This has happened to me once last year when my pass did not work. And of course that was the ONE TIME I accidently left my I.D. in the car.
It is always good to carry an ID on your person. For someone in poor health even insurance cards would not be a bad idea. (Although anything could happen to anyone anywhere.)

 

[rantnnravin]

I used an AP for the first time at the beginning of May and I didn't have any problems with the finger scan. I didn't feel delayed or anything. I expected the crowd. I know I was at Disney and expect the crowds to come with the terrority.

I am going to forward this to my best friend she will love this post. A picture is just worth a thousand words!!!!!

and i'm sure with nearly 500 posts on the DIS, the finger-scan was a complete surprise to you? I think not. I am certain, that unlike the 11-yr old from Chile, you heard about the new system, had already seen it at the turnstiles when you visited before you got your AP, so you knew what to expect and while it may have taken a beat or two for YOU to figure out what/where, you were not caught off-guard.

FWIW, i hesitated a half-second to survey the machine when using the new system for the very first time, but you would never have known it because i knew what to expect and just moved seamlessly through the process.
Boy am i glad I'm not the 11yr old from Chile with you and your "friend who would love this thread" behind me.

regs.

 

[disneymom3]

Well, I can see how the lines backing up could be a problem. I never had problems except for one time when I was holding the baby and put my left hand in instead of my right. (Didn't figure that out until AFTER I showed my ID to get through.) But DH regularly had trouble with his AP finger scan. He had to do it at least twice if not more every time we entered a park. We weren't too upset though, because HEY, we were at WDW so all was happy!!

 

[phamton]

I have problems with them and have been using the scanners for 3 years. I go several times a month. My problem is a combination of two things:

First, I have very small fingers. I wear a size 4 ring which is smaller than many children wear. My hands are small also. I taught 1st grade and my hands were the size of most of my students.

Second: When you insert your first two fingers in, the ring finger has to be bent downward to be out of the way. My ring finger won't bend down far enough and so it makes it very hard for me to touch the bottom part of the scanner (the part that touches the web between the first two fingers.) Think of it this way: When I make the "peace sign" or V with my first two fingers, my ring finger bends at the middle joint, not at the knuckle. That joint hits the bottom of the scanner and prevents me from getting my short, small fingers into the the scanner all the way.

 

[lsteadman]

and i'm sure with nearly 500 posts on the DIS, the finger-scan was a complete surprise to you? I think not. I am certain, that unlike the 11-yr old from Chile, you heard about the new system, had already seen it at the turnstiles when you visited before you got your AP, so you knew what to expect and while it may have taken a beat or two for YOU to figure out what/where, you were not caught off-guard.

FWIW, i hesitated a half-second to survey the machine when using the new system for the very first time, but you would never have known it because i knew what to expect and just moved seamlessly through the process.
Boy am i glad I'm not the 11yr old from Chile with you and your "friend who would love this thread" behind me.

regs.

Get over it rant n ravin. Disney has done its best to explain this process. Disney has hundreds of employee from hundreds of countries in the parks around the parks and at the turnstiles. It doesn't matter what Disney does to explain the process some people will still find something to complain about the gate process.

Option 1 Disney posted a huge sign as so brillantly posted earlier. Option 2 Disney also has pictures and lights on the finger scan machine itself with instructions on how to use. And if ALL that fails - Option 3 - Disney has CMs posted at every turnstile to assist that 11 year old from Chile that is behind me in line. There are 3 options and points at which Disney has tried to explain how to use the finger scan. And no I don't want to be an 11 year old from Chile as I am proud to be an American with no plans of moving anywhere else in this world.

During my trip I didn't see anyone complaining about the finger scan. It never took me more the 30 seconds to get through the turnstile once it was my turn. Even my 9 year old DD figured it out (no finger scan needed). In addition, when I was at Disney I saw a melting pot of people from all over. I hear so many different languages and people for different backgrounds. So even with the finger scan these people are able to make into the parks because they watch the parade and rode the attractions just like I did. If you have ever really been to Disney you would know this. Yes there might be a slight delay in entry because of understand and confusion but would this damper my trip and experience no. I would just continue to wait my turn and count my blessings that I am able to afford, go, and enjoy at trip to visit the mouse!

You complain is unfounded as pointed out by that picture. By the way, my best friend did enjoy the post she called me right back after she viewed it. It was funny and made my day.

Let move on - okay- because I am never going to agree with you and you are never going to agree with me!

 

[WDWguru]

I e-mailed after my last trip and suggested a passholder lane, much like the frequent flyer security lines at the airport. It benefits the passholders but also everyone else - those who know what they are doing can get through quickly while freeing up the other lines.

Funny - the only response I got was one from the legal department saying thanks, but they can't accept unsolicited suggestions from the public blah blah blah.

 

[safetymom]

The problem with that idea is many passholders are using the scanners for the first time.

I go to the parks quite a bit and never saw a problem that couldn't be corrected quickly.

The problem I see is those that stand in the first line they see instead of looking around for a line with less people. It is amazing how many times I just walked to the left or right and walked right up to the scanner while others were waiting in a long line.

 

[jarestel]

We've used APs and the scan machines for years with no problems but a couple of years ago, my wife and I got our APs mixed up. ( she had mine, I had hers ) She went through fine on my ticket, but try as I may, the crazy machine just wouldn't work for me. Finally, after a bunch of unsuccessful tries, the CM looked at the ticket I was trying to use and said "Do you have any id, Susan?" So then we realized what happened, and got the whole thing straightened out. We thought it was odd that my wife had no problem getting through on my ticket, but I couldn't get through on hers. So now we always double check the names on the tickets before we hit the turn-stiles.

 

[WDWguru]

Sure, some passholders are first-timers, but they're only first-timers once. Those without APs or seasonal passes are much more likely to be first-timers, so proportionally you'd have many many less first-timers in a passholder line.

And you're right about people not paying attention to the green arrows. They just see the line of people and join it. We almost always find an empty or almost empty line by just looking for the arrows.

 

[rantnnravin]

Let move on - okay- because I am never going to agree with you and you are never going to agree with me!

you know, i saw another post by you today that mentioned how you stood there smugly smiling because a man at the airport security checkpoint had dirty socks. You're right--i will never agree with you. I have compassion, you don't.

 

[lsteadman]

you know, i saw another post by you today that mentioned how you stood there smugly smiling because a man at the airport security checkpoint had dirty socks. You're right--i will never agree with you. I have compassion, you don't.

No matter what you say rantnravin! You complaint is not valid and proven by that picture. You can read every post I every posted and comment on them and it won't make a difference.

Disney will get everyone into the park with its current finger scan system. I have never heard of someone being denied admission into the parks due to the finger scan system.

This has nothing to do with compassion. It just seems that you wanted to come to this post to rant and rave about a problem at Disney that is so small compared to other issues. You sure chose the right name.

I noticed you didn't comment on any of the valid 3 Options and points I raised in my early post on THIS particular topic - because they are valid options. So you are trying the distract and refocus method to make me look bad about a comment I made on another post. No need to! I was smiling because I full able adult man should know to change his clothing in the morning. Here is the link if anyone is interested in what I said - since it makes me such a non-compassionate person. http://www.disboards.com/showthread.php?t=825760

y the way, rantnravin - I could care less.

Have a great Memorial Day!

 

[rantnnravin]

your "valid points" were addressed in my earlier posts. One only needs to read them to understand what my position is. I didn't feel the need to repeat myself.
You took my posts as a complaint, when it was merely observation. The "30 seconds" that it takes to scan and rescan multiplied exponentially leads to longer lines at the turnstiles--you can't argue the numbers.
True, that Disney has CMs from all over to help foreigners, but does that mean that the 11yr old from Chile is going to encounter one at her particular turnstile. And by the way, what does being "proud to be an American" have to do with the example?
Thirdly, the photo showed illustrations that lacked context and perspective. Both are needed in order to be effective. Disney goes out of its way to demonstrate how the FP works-- on the marketing videos for instance, they actually say, "put your park ticket in here, and the FP comes out here..." --why not something similar for the turnstiles?

My offer of possible solutions for getting the word out is proof in itself that my differing opinion is not merely an occasion to rant.
To attack people who have differing opinions is proof in itself that a person is egocentric and incapable of seeing things from a different perspective. That being the case, compassion would be an improbable response from such a person.

 

[JoannaOhio]

When my sister was here I could not help but notice what she has done on her credit card. Instead of her signature on the back, she wrote " SEE I.D." Everywhere she used her card, CM always asked to see her I.D. I never heard of doing this, but thought it was a good idea. Esp when traveling.

I used to do this, but many places now require that the card be signed - or they won't accept it. The U.S. Post Office is one example I can think of. Also, with so many places now letting you slide the card through a machine, and the clerks never even looking at the signature, it really doesn't do much good.

 

[ladysoleil]

First, I have very small fingers. I wear a size 4 ring which is smaller than many children wear. My hands are small also. I taught 1st grade and my hands were the size of most of my students.

Second: When you insert your first two fingers in, the ring finger has to be bent downward to be out of the way. My ring finger won't bend down far enough and so it makes it very hard for me to touch the bottom part of the scanner (the part that touches the web between the first two fingers.) Think of it this way: When I make the "peace sign" or V with my first two fingers, my ring finger bends at the middle joint, not at the knuckle. That joint hits the bottom of the scanner and prevents me from getting my short, small fingers into the the scanner all the way.

Now that you mention it, this makes a lot of sense. Last trip, it always took two or three tries to get the scanner to "read" my hand. More often than not, they'd just "beep" me through without the hand scan. I also have small hands. Funny though, you'd think they'd figure that out since so many children visit the parks.

 

[tjmw2727]

I went to WDW with a party of 6 and these machines really hinder crowd flow. The cm's did a great job keeping their patience. At one point they were just letting people come into MK without sticking your fingers in. You could have stuck a credit card in it and they would let you through. I have an AP and I accidentally stuck my room key in and I got in with it. I understand the purpose of the machines, but I think they need to think of something else.

Were you able to get a FP with your park pass or your room key?

TJ

 

[SnackyStacky]

We're resorting to personal attacks on a thread about BIOMETRICS?!?!?!

Not anymore!!