my story is similar only this time it was the Dr.
I was running out of my arthritis meds on Weds. When I went for Bloodwork on Tuesday I brought along a sheet with my blood pressure readings which she had requested since they weren't sure if my neck problem was the cause of my BP going up (pain does increase your bp). Or the BP was causing me the neck pain. Turns out the BP was high because of the pain...... but I'm getting ahead of myself.
By Weds I would be totally out so I called Tuesday afternoon to remind them that I needed a new perscription as mine had run out. No call back.
Weds I call, left a message on the voice mail of the nurse to call me back.
Thursday - I'm in terrible pain, I call back, the receptionist tells me that if I don't get a call back by 3 to call again. I work as a receptionist in a busy office. I barely have time to pee let alone make another phone call out.
Friday a.m., I have been without meds for 3 days in terrible pain and still no call. I tell the receptionist I have called 4 days in a row and I'm not a happy camper. She puts me on hold explains to the nurse what has been going on. The nurse gets on the phone and tells me she'll review my chart, talk to the Dr. and call me in the afternoon.
She called and left a message on my home phone at 5pm that they called in a perscription for me. BIG FREAKIN DEAL. I have one fill and 1 refill and then I'm done and I get the joy of starting this all over again.
I have an appt with a new Dr. but not till February - the earliest I could get it.
This whole non-call back happened a few years ago when I had a breast cancer scare - my mother died from breast cancer. I thought it was a fluke but the dr wanted to know why I kept calling the office??? Hello, you left a message on my voice mail that I had a problem with a mamogram? I have been going to this Dr for 27 years, I"m done. I just want enough meds to be pain free till February and then I'm otta there!
denise