Thank You Beach Club CM's!!!

mello

DIS Veteran
Joined
May 26, 2005
Messages
1,497
I'd like to share a magical moment that happened after we returned home a few days ago from a lovely stay at BCV. Saturday there was a box on our porch. Nobody had ordered anything since before the trip, so we were mystified. Brought it inside and the return address said "Disney's Yacht & Beach Club". Guess what was inside? Our DD's pink scalloped blankie - you know, the ratty old lovie thing that each child carries around long past it's usefulness and said child panics whenever you wash it?

DD is 8, and hardly ever uses the pink scalloped blankie anymore, but she took it on the trip, and it was a good thing because she was sick two days during our stay and you know how comforting blankies are at a time like that, even for someone at the ripe old age of 8. She had mentioned to me during unpacking that she couldn't find her blankie, but I figured it was in the laundry somewhere, and didn't worry too much about it. We didn't even realize we had left it behind at BCV, but somebody there found it, guessed it's importance to an unknown child, and took the time and effort to mail it back to us! Tears of joy flowed from DD, and DH said again, "That is why I like to vacation at Disney".

I'm going to write a letter to BCV to thank them for going the extra mile to bring happiness to a little girl, but I also wanted to pay tribute here to the extraordinary customer service that Disney excels at like no other place I know of.

Thank You to whoever found the blankie and whoever mailed it back!!!:cloud9:
 
Thank you for sharing this story! My two year old DS sleeps with a blankie and would have been devastated if that had happened to us. Good job Disney. :cool1:
 







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