Terri Schultz moving up

[han22735]

Any impacts to DVC with this change? Seems like we've been through a bunch of leaders lately.

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Hello DVC Members! It is my pleasure to announce that Bill Diercksen, a longtime leader with Disney, has been promoted to head up Disney Vacation Club as its new senior vice president and general manager. He follows in the footsteps of Terri Schultz, who many of you have gotten to know and who has done a tremendous job of leading the team. Terri, I’m pleased to say, is moving into another very important role within our organization, serving as senior vice president of Commercial Strategy for all of our Disney Signature Experiences businesses, including DVC. Her extensive background in operations, strategic planning and finance makes her an ideal executive to lead this significant body of work as we grow and innovate in the years ahead. I’ll tell you that Bill is an extraordinary leader as well – and no stranger to Disney Vacation Club. He is the perfect person to usher DVC into the future. A 20-year Cast Member, Bill most recently served as vice president of finance for our Disney Signature Experiences portfolio of vacation experiences after working for several years as a director at Disney Vacation Club. Some of you may have spoken to Bill at the annual condominium association meetings, aboard the Member Cruises and at Moonlight Magic events, where he has always enjoyed meeting with Member families. Bill is very passionate about DVC and is absolutely dedicated to delivering the most magical Member and Guest experiences while bringing new perspectives and creativity to our organization. I know that he will continue to chart a course for success at DVC and build on the many strides that Terri and the team accomplished over the past few years. Thank you for allowing Disney Vacation Club to serve you and to be a part of your lives. We appreciate you and your families and can’t wait to welcome you home soon. With gratitude and excitement for the future, Thomas Mazloum President, Disney Signature Experiences

 

[disneyholic family]

i was wondering the same thing.

 

[corpcomp]

Interesting timing considering all the other changes.

 

[808blessing]

I saw this. I like that Bill was a longtime cast member.
Any other silver linings or concerns?

 

[Bjaiken77]

I always like new general managers. Granted, it can always get worse, but I like to think that fresh management increases the odds of new and innovative ideas as they try to make their mark.

 

[Bellecruiser]

I never liked Terri. I thought she was all about the money, and had no interest in customer service. I hope Bill focuses on delivering value to DVC members…there have been so many take-aways lately and such price increases I am glad they are making this move. (I know, I know, I know…we only bought a timeshare) Open up TOTW!!! Give us back our FL AP and our Fast Passes!

 

[Sandisw]

Let's keep this in one place. Please continue here!
https://www.disboards.com/threads/new-dvc-general-manager.3851594/