Shutters is at the Caribbean Beach resort @ Old Port Royale. We ate there Sunday 9/4, with an 6:30pm ADR. We were seated quickly. The food IMHO was just ok. Had I known before what I learned after I would have definately picked some place else. It was a toss up between Concourse, Olivia's and the Grand Floridian Cafe, I chose Shutters. The 'Shutters Swirl' mixed drink was really good, the wings were great (Disney knows how to do wings). Dh had the Island Smoked Prime Rib 12oz cut with shrimp add-on (he liked his steak), I had the crab cakes and the Mojo Barbecue Shrimp (I did not care much for my meal, it was just o.k, though the spinach was good), DD6 had Iago's Grilled Chicken Breast (which she did not like, she would not touch the chicken). DD had the ice cream castle, which she liked, I had the creme brulee, which was ok, we got the chocolate cake with some type of raspberry sauce to go. Ate it later and it was pretty good.
Just my opinion, of course we all have different tastes, you may like it, but I did not and will not go back again, unless I see something else that tickles my fancy. The service was good, though our CM, never really seemed to smile, he did explain everything well and answer questions, and refilled DH drink often/frequently without having to be asked. Left an additional tip (we had the dining plan).