We ate at Boatwrights for dinner back in March and it is not a meal I will do again. It wasn't really busy...there were a lot of empty tables throughout; however, our service was extremely slow. We had a 5, 4, and 15 month old and it was not good times. It was our first night at WDW and wanted a meal at our resort - we should have just gone to the food court. The food was okay, nothing that special, but the slowness of the server and kitchen made it an awful experience. If the place had been busy, I could understand the hold-up with everything, but not when it was so empty. Even if we didn't have our kids with us, we would have still been quite annoyed at the length the meal took. We sat underneath the boat shell, which was the only redeeming thing about our experience. Our kids thought that was quite neat.