Technical Issue

[CowboyErin]

Ok, everytime I try to log onto VMK, when it gets to the updating part, I get all these freaky pop up messages. I don't know what they mean. Would anyone care to help?

Thanks in advance!

 

[BattyMcDoon]

What type of freaky messages...?

 

[CowboyErin]

'Item cannot be found' 'Cannot purge even after purging all purgable cast members' Messages like that.

I think there's something wrong with my computer.

 

[BattyMcDoon]

'Item cannot be found' 'Cannot purge even after purging all purgable cast members' Messages like that.

I think there's something wrong with my computer.

Clear your cookies, delete your history list and empty your cache. If that doesn't work I'd try reinstalling the shockwave. Hope one of those help.

 

[CowboyErin]

Ok, thank you very much

 

[CowboyErin]

Where would I go to download shockwave again?


(sorry for the double post)

 

[BattyMcDoon]

Where would I go to download shockwave again?


(sorry for the double post)

Thats one question I can't really answer because I use a Mac and I don't use shockwave for VMK. But I would suggest doing a Google search.

 

[EyoreFANS12]

Here is the link

http://www.adobe.com/shockwave/download/

 

[CowboyErin]

Thank you. I cleared my cookies and my history but, how do I clear my cache?

 

[BattyMcDoon]

Thank you. I cleared my cookies and my history but, how do I clear my cache?

What program are you using?

 

[CowboyErin]

Internet Explorer

 

[BattyMcDoon]

Ah...Again probably a question for someone using a PC. I just don't want you to think I'm ignoring you.

 

[CowboyErin]

Thats okay

 

[mtlhddoc2]

IE6

Tools, Internet Options, Clear Temporary Internet Files

IE7
Tools, Internet Options, Click "Delete" under "Browsing History", then click "delete Files"

 

[CowboyErin]

Nvm, problem fixed