I don't know who you talked to, but I stayed in a jr. suite at the Swan on Club level and had all the services of club level! I even posted pics of the room and the views. The lower floors of the jr suites are L shaped, but the corner jr suite we stayed in was one huge room. It was on the 12th floor and overlooked MGM and Boardwalk and World Showcase. It had one long bar/sink/kitchen area along the back wall with a large table and 4 chairs. It had a King bed and a sofa bed with armoir. The hallway had a large closet that led to a huge bathroom. We loved it.
Larger suites are also available on this floor. I think they call them parlor suites? They had a gigantic room with sofa, grand piano, table, chairs and a separate bedroom.
Let me know if I can help further.
Carol
PS....Check back in this thread about the beginning of Jan. for the pics.