I have received a paper survey to take, but never been able to go online. Going online makes so much more sense. Maybe they could give everyone the option
I received a postcard just before we left for the Wilderness Lodge for an online survey, and it asked me if I'd be interested in doing a post trip survey as well, which ofcourse I did!
I have been to WDW many many times and this was the first time I ever got a survey postcard. This was the only time I stayed only 1 day at that resort. We usually stay 5 or 7 days at CBR.