Surplus funds for charging

[Belle5]

What happens to the remaining funds in your room charge account when you check out? How about if you are switching resorts--does it just transfer to the new resort by computer? We are going to give our front desk check-in CM a bunch of traveler's checks when we check in for our charge-back use.

 

[iliketoby]

No. Each hotel you stay in is a seperate transaction.

A good idea might be to go down to the desk the night before you're leaving and get a copy of your folio (room bill) so that you can pay the balance owed, plus that night's room and tax. That way your card won't be charged by the night audit, because the balance will be paid, but you can still get the express check-out.

Otherwise, you can try to get the balance refunded in cash. I've never tried this and don't know how easy (or hard) it is.

And a word to the wise...always, ALWAYS get a receipt for any cash or traveler's check you give someone at the front desk. You just can't be too careful.

Have a great trip!

 

[TheRustyScupper]

You can get a cash refund at check-out.

 

[LiteBrite]

If you put traveller's checks down on your room account to charge against, the surplus will always be given back to you in cash when you check out.