Stupid People at DH's work

[NikiM20]

We added DD onto my DH insurance that was supposed to be effective Jan 1. Well I pull it up online and it doesnt show she is covered. So I call the HR office and ask about it . They tell me "well it was effective 1/1 but I havent faxed over the info to our agent yet" WTH? Her other insurance was canceled as of 12/31. So if I would have had to take her to the ER yesterday it would not have goe through because they hadnt done their part. Stupid people

 

[mickeyboat]

Actually, that happens quite frequently. This time of year is VERY busy with renewals, open enrollments, etc., and the timing does not always match up perfectly. Our group changed to a new carrier effective 1/1, I sent the enrollment forms on 12/18, and we still do not show up in their system.

I am not sure why the paperwork has not been faxed to the agent, but I don't think you need to worry. On our old policy, there was a 10 day "grace" period. So you could send something until 1/10 to back-date to a 1/1 effective date. But after that, you were SOL.

Denae