Huge update for UJ....
Called the travel co. last night to see if I could add 4 to my ressie at Ohana...(been trying for a month or so).....my orig. ressie is for 8.....SO...
I give the Cm my ressie # and she looks it up, I tell her I want to add 4 for a total of 12.....She tells me NO, not avail........then says "you mean you want to add 6 to your orig. 6 to get the 12"....I say no my current ressie is for 8, she says no its for 6......I about blew up......
I was at my computer and looked in my Disney file folder with all my info. for my upcoming trip (everybody should have one of those!!) And my ressie is for 8 at Ohana.......She says, well I will just add 2 more to the 6..nope cant do it.......all booked up......you are set for 6....I said NO WAY...
I told her I would email my orig. confirmation proving I made it for 8, she said OK.....She then put me on hold for 10 min......came back and told me she would have to switch me to Guest Services (her supervisor)......So after another 10 min I speak to Marigold in GS......WOW terriffic lady......I went through the whole story with her.....told her how many times I have called and tried to add to Ohana and add 1 night to my ressie at POR.....
Told her about the HAMEL guy I spoke to and he said I would never get the extra night at POR......Well, she took a look and added 1 night with free dining to my ressie, so we dont have to switch resorts and we have more ADR to make..........Well all rest. are about booked up so we ended up booking a breakfast buffet at Boma on Dec. 3.....!!
She told me she would have to call Ohana and talk to the Mgr about changing my ressie back to 8. She told me she would need at least 24 hours but would call me back on my cell........I spent approx. 1 hr on the phone for this whole cluster......The call ended at about 10:00pm last night, at about 10:15 my phone rang and it was Marigold......she got the orig. ressie restored back to 8 !!!!! I was so relieved.........it was about panic time.......
Mairgold told me my ressie was changed on Oct 20 by someone there at the Travel Co. I think it was that Hamel dude.........
SO, I will be checking my ressies again right before we leave on our trip...
YOU SHOULD TOO!!!!!