Stuck In Florida :D

Tony Toon

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Joined
Mar 30, 2004
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It was Thursday and we'd had a lovely 10 days visiting DD in her job at the Rose and Crown and had packed up, said a fond farewell to the Beach Club (our first visit and how much did we love it there) and were just picking up some bits and pieces from DDs flat before we headed down to the Airport when DD's friend said 'are you sure your flight's still on with the volcanic eruption in Iceland?' We knew nothing about it but 10 minutes later after checking online we headed down to MCO. The queue for check in at the Martinair desk was enormous and nothing was open. They were showing a 2 and a half hour delay on the departures board. About 45 minutes later some Martinair reps appeared and said they hoped to have further info shortly. There followed an announcement at 5.30 that the flight had been cancelled, Martinair were arranging accommodation, dinner and breakfast at the Rosen Plaza on I Drive and that buses would arrive to take us there at 6.30. All very efficient! Nice hotel, lunch with DD at Pointe Orlando and an extra afternoon by the pool. The recent update is that the flight is now re-scheduled for tomorrow at 19.25 and Martinair will foot the bill for another night in the Rosen Plaza although meals are now our responsibility. All very easy and dealt with so well by the Dutch Airline. Just hoping that our connection back to Glasgow works out too (and assuming our Amsterdam flight does indeed go ahead).
 
Sky News have just updated stating that it is looking "highly unlikely" any flights will resume today in the UK.

Lucky You ;)
 

It was Thursday and we'd had a lovely 10 days visiting DD in her job at the Rose and Crown and had packed up, said a fond farewell to the Beach Club (our first visit and how much did we love it there) and were just picking up some bits and pieces from DDs flat before we headed down to the Airport when DD's friend said 'are you sure your flight's still on with the volcanic eruption in Iceland?' We knew nothing about it but 10 minutes later after checking online we headed down to MCO. The queue for check in at the Martinair desk was enormous and nothing was open. They were showing a 2 and a half hour delay on the departures board. About 45 minutes later some Martinair reps appeared and said they hoped to have further info shortly. There followed an announcement at 5.30 that the flight had been cancelled, Martinair were arranging accommodation, dinner and breakfast at the Rosen Plaza on I Drive and that buses would arrive to take us there at 6.30. All very efficient! Nice hotel, lunch with DD at Pointe Orlando and an extra afternoon by the pool. The recent update is that the flight is now re-scheduled for tomorrow at 19.25 and Martinair will foot the bill for another night in the Rosen Plaza although meals are now our responsibility. All very easy and dealt with so well by the Dutch Airline. Just hoping that our connection back to Glasgow works out too (and assuming our Amsterdam flight does indeed go ahead).

i am VERY impressed that martinair provided accomodations...
VERYVERY impressed..

well i wonder if you've managed to get out....i don't think so, as europe is still closed from what i've heard....
although there are planes flying to southern europe...
but not to amsterdam i don't think...

well i hope you're enjoying your extra few days!!
 
Hi, you lucky thing!!! Wondered if you wouldnt mind giving a report on KLM/Martinair as we are flying with them in October.

Thanks
 
Wow it worked out well for you i do feel sorry for the people who are affected by it tho!
 
Just been listening to an aviation expert on the BBc news channel and he said that it is the airlines responsibility to look after all passengers making sure they are fed,watered and have somewhere to stay until their flight(whenever that mey be) leave.Its a EU law (216 i think) that was brought in 5 years ago that all airlines "dispise" appentley.So really, you should not have to pay for anything!
Also,some experts are planning as far as wednesday for major disruption,again this was on BBC news channel this morning.
Hope you get home soon:)
 
Thats amazing that there keeping you in a hotel etc!

Its never a good situation to have disruptions - but its great to see your able to make the best of it!
 
Sorry to hear that the disruptions have affected you but well done Martinair.
It sounds like your travel carriers have taken the stress out of a difficult, albeit an unavoidable situation.

I too would appreciate some feedback on your travel, since we might consider this route if going independantly :goodvibes
 
You've had better customer service than a lot of other people.
 
hi just heard about this help line if you are worried about any one stranded because of the uk flight restrictions

FCO contact number
If you are calling from the UK and are concerned about a British national stranded overseas please call the FCO advice line on 020 7008 0000.

les & Bev
 


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