Tiggerlover91
DIS Veteran
- Joined
- Feb 3, 2001
So I went to my MDE today to check my FPs only because on another thread, someone mentioned the wrong number of guests being seen. Of course I explained that's the norm and that when you click to modify the FP the correct number will show then.
Well...imagine my surprise when I went to my plans and only saw 3 guests on my Sunday and Monday FPs...on the website! Checked the app....same thing. App will usually say 2 guests but then I click and see all 4 of us. Welp! MDE just kicked one of my guests right on off of our Sunday and Monday FPs. That's the only two days they are joining my son and I. I panicked at first, but then was able to get her back on all of them except Kilimanjaro. I called Disney IT and then took care of it. They found it weird she was the only one kicked out. Both she and her husband have APs, but share my booking window because I had the 60 days. She couldn't get me the 12:00pm time I had so she talked to her higher up in support and they gave my friend an anytime FP for the Safari for the whole day! I thought I was doing good not having any "problems" on MDE such as the lost FPs or lost guests. WELP! Guess I'm official now!
Well...imagine my surprise when I went to my plans and only saw 3 guests on my Sunday and Monday FPs...on the website! Checked the app....same thing. App will usually say 2 guests but then I click and see all 4 of us. Welp! MDE just kicked one of my guests right on off of our Sunday and Monday FPs. That's the only two days they are joining my son and I. I panicked at first, but then was able to get her back on all of them except Kilimanjaro. I called Disney IT and then took care of it. They found it weird she was the only one kicked out. Both she and her husband have APs, but share my booking window because I had the 60 days. She couldn't get me the 12:00pm time I had so she talked to her higher up in support and they gave my friend an anytime FP for the Safari for the whole day! I thought I was doing good not having any "problems" on MDE such as the lost FPs or lost guests. WELP! Guess I'm official now!