Im glad to have an excuse to go back!
I was very disappointed in the buffet. We had poor service too. The last straw was when they cleared our dinner dishes but left the dirty fork (there was only one fork for dinner) to use for dessert. I figured there must be forks to grab by the dessert buffet, so I went back to get some. Nope! They expected us to use the dirty forks from dinner. At those prices, I really expect to at least be able to grab my own fork from the buffet!
Since many of you recommend the menu I will go back and try that. We love the hotel and the ambiance of the Storytellers Café, so thanks to this thread, we will try it again.