I wonder...how would you feel if your child's potty emergency, and resulting rule breaking by employee, wound up with a terminated employee?
Rules do apply to everyone, never said they didn't. Exceptions to rules do not equal the rules not applying to someone.
I just wanted to quote this in case you tried to delete it quickly.
They wouldn't care. This is the same entitled behavior that goes on at WDW, they scream they carry on, they demand to vent at higher management and the lowly hourly CM gets taken into the back and gets reprimanded. It's all about the public demand don't you know.
Doesn't "exceptions" = "not applying to everyone" by definition?I haven't deleted anything, why would I want to delete that statement. One does not equal the other. Exceptions can be made by circumstance not by person so it has nothing to do with the rules not applying to everyone.
Doesn't "exceptions" = "not applying to everyone" by definition?
Rule: "No public restrooms"
Exception: Unless you have a small child doing the "pee pee dance".
Therefore, the rule DOESN'T apply to everyone.
The bottom line: Businesses can make any rules they want (as long as those rules don't break laws). Businesses can decide whether to enforce those rules. Customers can decide whether to frequent a visit for any reason (they can decide not to buy something because the outside is pink).
That's pretty much it. Why it takes 14 pages to get to that is beyond me.
Yes, darlin' I do understand it well. I also understand empathy and compassion. And I understand that every black and white policy/rule has gray areas. I don't need something written word for word to be able to understand when circumstances call for an exception.
Must be hard living in that "a rule is a rule that must be followed at all costs" world.
Yes I realize that businesses take liability issues seriously. Most have enough sense to also take customer services and the need for repeat business seriously, especially a rural business. My parents ran a small rural grocery store and two restaurants until retirement. My mother and I also ran a daycare. And we were able to do all of those things WHILE making sure we were not sued AND we were able to show compassion to our customers when needed. Neat concept, compassion. It keeps the business growing.
No. The exception can be made if the circumstances deem necessary, not because the rules don't apply to THAT person.
Here is the thing though. If it is your business or even a local business where you know the owner and they work there as your boss its one thing to bend rules. However if your the college student or teenager that was told NO ONE is EVER allowed in the backroom and you need this job it isn't as easy to just bend the rules becasue you have compassion.... because your boss might not have compassion (I definitely have worked for a few bosses that didn't) and would fire you. If that boss is just a manager and not the owner they really don't care much about compassion and the business growing. Maybe they only care that their bonus is tied to "shrinkage" numbers (meaning how much is stolen)
No. The exception can be made if the circumstances deem necessary, not because the rules don't apply to THAT person.
For those of you think rules can be broken in special circumstances, I'm curious why you think it's okay to argue, berate, bully, and/or make a scene when you're told "No, I'm sorry."
Are you that way w/ everything?
"I know there are rules, but the rules don't apply to me & my special situation."
Seriously?
There are some of you who are calling those of us who have said we are fine w/ some places not having public restrooms dispassionate or unfeeling/uncaring since we assumedly sided w/ the employee in the OP.
You know what? If I overhear someone arguing w/ an employee & trying to bully the person into letting them do or get whatever they feel entitled to, I'm not standing there thinking, "Wow, that's such a kind, considerate, compassionate person."
And I know that MIGrandma didn't say that her DIL argued or anything w/ the employee, but some of you have said if your child or whoever was refused a restroom, you'd argue w/ the employee. Some of have even given instances of where they bullied/threatened the employee in order to get their way. One person said she'd throw cleaning supplies at the employee if she were asked to clean up a mess that she (or her child) made.
Would it be nice if every single place offered a public restroom? Sure.
There are a lot of thing that would be nice.
It'd be nice if our pediatrician's office offered "well patient rooms" in addition of "well waiting rooms." It'd be nice if there were the same number of hot dogs in a package as there were buns. It'd be nice if Disney would increase the child-age on the dining plan from 9 to 12. It'd be nice if our county offered curbside recycling - maybe we're too rural. LOL!
Would it be nice if every single situation you encounter always worked out to your advantage? Sure.
But that's not life.
And sometimes you just have to make do w/ situations as they are.
Asking an employee to break the rules for you & risk possibly losing his/her job is not very nice or compassionate.
I said its not an issue HERE. And this thread is about a store in a rural area. If you have ever been in a rural area you would no there likely is not another bathroom further away.
If I am in the mall, I know which stores have restrooms and where the mall restrooms are. I wouldn't ask the little jewelry storw but would go to sears or wherever the closest one is. At Disney, I know where the restrooms are and will head to the closest one, not ask the CM by the cm only door.
But in a rural store, there may not be another store for a few miles. Or I know close to here there are three little stores grouped together and nothing else nearby. That is a whole diferent situation than a place where you can run next door.
Those places that discourage the use are just as liable for customers going in a stock room as those that say no.
As a customer I don't have a clue whose policies says what but
Oh, come on. I was talking about a small rural store. I seriously doubt they have had lawyers talking about bathroom facilities. Why would one rule apply for one business and another for another business if their employee restrooms are the same?
I never said my child was special. I never said it should be only for my child.
All I am saying is child or adult that has a sudden bathroom emergency should receive some compassion and be allowed to use the facilities. Not saying every child that comes through, not saying every time they are asked. Saying that if a child or adult is obviously in distress, the employee should be able to use a reasonable amount of common sense to decide to make that one exception.
It has nothing to do with anyone being special.
Gee Whiz, I am so glad to live in an area where people have compassion and can see gray areas in every black and white rule.
I just love all these goose-stepping rule followers. Policy above all else!
Kbee, kind of like Oskar Groening, right?
For those of you think rules can be broken in special circumstances, I'm curious why you think it's okay to argue, berate, bully, and/or make a scene when you're told "No, I'm sorry."
Are you that way w/ everything?
"I know there are rules, but the rules don't apply to me & my special situation."
Seriously?
There are some of you who are calling those of us who have said we are fine w/ some places not having public restrooms dispassionate or unfeeling/uncaring since we assumedly sided w/ the employee in the OP.
You know what? If I overhear someone arguing w/ an employee & trying to bully the person into letting them do or get whatever they feel entitled to, I'm not standing there thinking, "Wow, that's such a kind, considerate, compassionate person."
And I know that MIGrandma didn't say that her DIL argued or anything w/ the employee, but some of you have said if your child or whoever was refused a restroom, you'd argue w/ the employee. Some of have even given instances of where they bullied/threatened the employee in order to get their way. One person said she'd throw cleaning supplies at the employee if she were asked to clean up a mess that she (or her child) made.
Would it be nice if every single place offered a public restroom? Sure.
There are a lot of thing that would be nice.
It'd be nice if our pediatrician's office offered "well patient rooms" in addition of "well waiting rooms." It'd be nice if there were the same number of hot dogs in a package as there were buns. It'd be nice if Disney would increase the child-age on the dining plan from 9 to 12. It'd be nice if our county offered curbside recycling - maybe we're too rural. LOL!
Would it be nice if every single situation you encounter always worked out to your advantage? Sure.
But that's not life.
And sometimes you just have to make do w/ situations as they are.
Asking an employee to break the rules for you & risk possibly losing his/her job is not very nice or compassionate.
If you're allowing an exception, then the rules don't apply to that person.
I never, not one time, said the rules do not apply to me. I never said my child was special. I never said anyone should bully anyone. I said if I am trying to get my child out of a store that refuses to let him/her use the restroom and he/she has an accident on our way out the door, I will give the cleaning supplies back to them. Actually in reality we would be heading out the door so no throwing or handing either way would be possible.
I do not bully, I rarely even complain. I do not expect anyone to do anything, but if the need was to arise would be rather annoyed if they refused in certain situations. If there is a mall or gas station or another store or whatever, that is completely different.
Using a bathroom in a time of urgency is hardly the same thing as dining plans and hot dogs and waiting rooms.
So, are you also the same in every situation. The rule for your employer is that you cannot leave the register at all. Period. A person falls outside and is bleeding, what do you do? Seems like a lot of folks here would let them lay there and bleed.
No, its making an exception one time. The rules still apply the next time the person is in the store or whatever. The rule applies to that person but the circumstances warranted an exception.