Still having trouble with website - Anyone else??

[nasmith]

When I use the online booking tool, I often get the "dwarves" when I try to click on the room type and actually see the calendar and book the room.

When I can open the calendar, I cannot scroll through the months to see availability without getting the "Dwarves".

I have lost at least one available room because of my inability to book it immediately when it popped up.

This has been happening since the 3-day shutdown. EVERY SINGLE TIME I try to look at those calendars.

I have cleared my cookies - and that didn't help.

Is this happening to anyone else? Is there something I can do to fix it (akin to clearing cookies)?

Thanks!

 

[Sandisw]

Last night it happened to me but it was the first time. But I was not searching for anything specific.

Have not tried today.

 

[LadybugsMum]

When I use the online booking tool, I often get the "dwarves" when I try to click on the room type and actually see the calendar and book the room.

When I can open the calendar, I cannot scroll through the months to see availability without getting the "Dwarves".

I have lost at least one available room because of my inability to book it immediately when it popped up.

This has been happening since the 3-day shutdown. EVERY SINGLE TIME I try to look at those calendars.

I have cleared my cookies - and that didn't help.

Is this happening to anyone else? Is there something I can do to fix it (akin to clearing cookies)?

Thanks!

I've been having that issue for over a week. I just hit the back button and try again, but it's really annoying.

 

[wnielsen1]

I have had better luck on the phone vs. the computer but it does happen on both at times.

 

[M:SpilotISTC12]

It's a day of the week that ends in "y" so yes there is a problem with the website today.

 

[Memojo]

I am having issues ( for the past couple of weeks) adding park reservations to my Nov DVC rese using My Disney Experience. I have tried deleting my browser history on several occasions to no avail. Not sure if others are having the same issue?

 

[dbtex83]

When I use the online booking tool, I often get the "dwarves" when I try to click on the room type and actually see the calendar and book the room.

When I can open the calendar, I cannot scroll through the months to see availability without getting the "Dwarves".

I have lost at least one available room because of my inability to book it immediately when it popped up.

This has been happening since the 3-day shutdown. EVERY SINGLE TIME I try to look at those calendars.

I have cleared my cookies - and that didn't help.

Is this happening to anyone else? Is there something I can do to fix it (akin to clearing cookies)?

Thanks!

This has happened to me consistently as you have described it. I get the seven dwarfs error page either by opening a drop down arrow to see the availability calendar, or by scrolling the availability calendar. It lets me click through a few times, and then after a few clicks, I get the error. Doesn't seem to matter the browser or phone vs. laptop. I've tried clearing cookies, using incognito mode... still get errors.

 

[FSUSammy]

I have on and off issues with Safari. Have better luck with Chrome. There are times when I can't even log in via Safari but when I go to Chrome I'm logged right in. Sometimes I have to select the booking date twice when I go to search, not sure why. And sometimes when I go to look at the calendar I get the dwarves. Clearly Disney IT for the win.

 

[4luv2cdisney]

This has been happening to me constantly. And I have missed the ability to modify my reservation to my desired resort MANY times now. Getting really angry.

 

[drusba]

Have had like problem, and yes, the Dwarves have now become the most hated Disney characters on the face of the earth.

 

[LadybugsMum]

Yes, the Dwarves have now become the most hated Disney characters on the face of the earth.

I suggested to MS that the dwarves be replaced by the evil queen.

 

[RoseGold]

I suggested to MS that the dwarves be replaced by the evil queen.

Obviously Scrooge McDuck, swimming in their pile of dues, while failing to provide basic functionality.

 

[HappyThoughtsTees]

I thought it was just my computer acting up! It's been happening for a few weeks, any time I try to check availability I get a few clicks in and bam, dwarves. Whatever the shut down was supposed to accomplish either massively failed, or perhaps succeeded...another attack on resale owners?? Only kidding...sort of...