SSR Report

[disneynutz]

Currently at SSR for a few nights, at check in we didn't get any of our requests. The room that we walked into at 6:00 had coffee in the pot and a messed up bed as if someone had used it. Nothing else was touched or out of order. The Bellman with our luggage was very embarrassed and remarked that every resort that he has worked at has housekeeping/room issues, he sees one or more per week.

A call to the front desk got us the call center who told us that we were in the correct room and that the room had been reported as ready. After insisting they transferred us to the front desk back room where we repeated our story. They gave us a different room and the Bellman took our luggage back to the cart and we headed to a different building. The new room was clean and in good repair, no signs of wear, some of the flatware was dirty in the drawer, into the dishwasher, we always wash all dishes that we use. The resort as a whole is in great shape, SSR deserves more respect, it's a very pretty resort, the internet is slow.

 

[wdrl]

You really are unlucky, Bill. We have had two villas during our current stay. We got our request for a high floor at PVB and the studio was in great shape. We are currently at AKV-Kidani and got our request for a low floor, Sunset Savanna, near lobby. Actually, we are in the third bead from the lobby, which isn't "extremely" close to the lobby, but we are right next to the Rafiki elevator, which takes us directly to our car in the underground parking. Our studio here at AKV is in great shape, except for a coffee cup that had a small chip.

 

[disneynutz]

You really are unlucky, Bill. We have had two villas during our current stay. We got our request for a high floor at PVB and the studio was in great shape. We are currently at AKV-Kidani and got our request for a low floor, Sunset Savanna, near lobby. Actually, we are in the third bead from the lobby, which isn't "extremely" close to the lobby, but we are right next to the Rafiki elevator, which takes us directly to our car in the underground parking. Our studio here at AKV is in great shape, except for a coffee cup that had a small chip.

Moving on to BWV our favorite resort, don't expect any issues.

 

[BWV Dreamin]

What area are you in, Congress Park? Grandstand? Those are the only two areas I'd be interested in (maybe Springs).

 

[bobbiwoz]

We're hoping for Congress Park next week.

You do seem to get more than your share of complications, Bill. We have had delays getting into a room, but never walked into a room that was not cleaned. Once, the room was in the process of being cleaned.

 

[mouseaider]

We are due to arrive on the 14th and requested Grandstand studio with a Fairway view. I hope it's a good room!

We are wait listed still for BWV Standard View Studio but I would be shocked if it came through. We own both resorts but BWV is by far our favorite.

 

[disneynutz]

We had 2 requests, Congress Park, Disney Springs view. We got the Paddock.

FYI Artist Pallet takes TIW and DVC discounts. One CM told me that often if you buy food items in the store in addition to cooked food they will apply the TIW discount to your entire purchase!

 

[Sammie]

We had 2 requests, Congress Park, Disney Springs view. We got the Paddock.

FYI Artist Pallet takes TIW and DVC discounts. One CM told me that often if you buy food items in the store in addition to cooked food they will apply the TIW discount to your entire purchase!

Artist Pallete is one of our favorite quick service locations. Even we don't stay there we almost always go over for a meal.

 

[quandrea]

Just checked in. We are at the Paddock, which was a request. The room was ready at eleven am and spotless. We are really thrilled to be here. Nice change from Kidani. Especially since last time our room wasn't ready until 6:30 pm. Enjoyed the pool today, lunch at Artists Pallette. Community Hall has great Christmas crafts--ornaments, bracelets, key chains, book marks, postcards. Tons of DVDs. Off to the lights tonight. Low key morning tomorrow.

 

[quandrea]

Just checked in. We are at the Paddock, which was a request. The room was ready at eleven am and spotless. We are really thrilled to be here. Nice change from Kidani. Especially since last time our room wasn't ready until 6:30 pm. Enjoyed the pool today, lunch at Artists Pallette. Community Hall has great Christmas crafts--ornaments, bracelets, key chains, book marks, postcards. Tons of DVDs. Off to the lights tonight. Low key morning tomorrow.

No luck with the lights. Hs parking lot full. We were redirected to Epcot and told to take a bus from there to HS. We headed home. Will try again Monday and head over earlier. Oh well.

 

[Sammie]

No luck with the lights. Hs parking lot full. We were redirected to Epcot and told to take a bus from there to HS. We headed home. Will try again Monday and head over earlier. Oh well.

Take the bus from the resort. So much better than fighting that traffic and possibly being turned away. With this being the last year for Osborne Lights it has been packed.

 

[quandrea]

Take the bus from the resort. So much better than fighting that traffic and possibly being turned away. With this being the last year for Osborne Lights it has been packed.

That's what we were thinking. Do the buses take a better route or do they sit in that terrible line up to get into the front gate?

 

[Sammie]

That's what we were thinking. Do the buses take a better route or do they sit in that terrible line up to get into the front gate?

The buses do not have to get in the car line. Much quicker. I never drive when I am at Disney to the parks. Only use the car when going to other resorts for meals.

 

[quandrea]

The buses do not have to get in the car line. Much quicker. I never drive when I am at Disney to the parks. Only use the car when going to other resorts for meals.

Thanks. We will take the bus. Yesterday was crazy. We usually like our car for all parks but MK, but in this case I think we will make an exception.

By the at we explored SSR thoroughly today. What a gem. Loved the walk to Disney Springs this morning. Spent ages at Community Hall--best one we've used, gorgeous vistas, pool staff are fun and creative. May have a hard time going back to AKL.

 

[Sammie]

Thanks. We will take the bus. Yesterday was crazy. We usually like our car for all parks but MK, but in this case I think we will make an exception.

By the at we explored SSR thoroughly today. What a gem. Loved the walk to Disney Springs this morning. Spent ages at Community Hall--best one we've used, gorgeous vistas, pool staff are fun and creative. May have a hard time going back to AKL.

I love all the additions to Disney Springs, it looks fabulous and so many nice places to eat.

 

[Paticake]

This happened to us at the BW. Checked in in the morning and finally got our room at 5:30 pm only to find it un cleaned with luggage still in it . Yikes

 

[disneynutz]

This happened to us at the BW. Checked in in the morning and finally got our room at 5:30 pm only to find it un cleaned with luggage still in it . Yikes

It happens at all resorts sometimes.

 

[GrumpyInPhilly]

Last week we took a boat from Epcot to HS to see the lights and then took a bus back to VGF. Not much waiting for either boat or bus.