SR line question

NorthernCalMom

Compulsive Touring Planner
Joined
Jun 20, 2012
Messages
608
This is something I found on another thread:
I wonder if there was holding back of the single rider line it was kind of a message to couples and groups that by joining the single ride line they will not get their wait shortened? Single rider lines were put in place to fill any empty spots on attractions to allow the line to move quicker for all! Their intention is not allow couples and families to split up on the attraction to shorten their own person wait times!
I'm very confused about this remark and wanted to get other people's takes on this. We are a family of four, with the youngest kid having turned 7 since our last visit and this one. I was looking forward to, at times, use SR lines, since all kids are now old enough to ride by themselves. Both kids are very considerate an mature for their age, so unlike to bother anybody with whom they are riding. We were planning on waiting together and then meeting again up at the exit (only rides, of course, that neither of the kids finds too scary, which limits the number of rides on which we can do this).

Am I understanding the above poster correctly that this would be seen as a break in Disney etiquette??? Yes, the purpose of SR lines is to fill rides to capacity rather than have them run partially empty and, in the process minimize wait times for everybody (since the people who ride SR take the drawback of riding next to a stranger for the payoff of not having to wait as long and might otherwise either ride standby, increasing an already long line even further, or use FP, resulting in FPs of busy rides running out faster). So, it seems to me that usage of the SR lines (by anybody, not just singles) benefit everybody, not just the people who ride it. Why would anybody feel disgruntled about not just individuals, who happen to go to the park by themselves (probably a very small group), using SR lines but also families and groups of friends who don't mind splitting up temporarily? Why would any CM deliberately hold back drawing people from the SR line to punish couples and families as the above poster seems to imply (other than simply having more spaces to fill at some times and, randomly and depending on the size of the groups riding together, few spaces at other time). Would any CM really leave some seats unfilled out to spite or to cut down on single riders by sending those pesky people "a kind of message"???

Can anybody explain to me if and why I'm wrong here or, if you think the poster is incorrect, reassure me that it's ok for us to use the occasional SR line? I want to be a considerate and kind Disney visitor but to not use the occasional SR line if the kids are willing to ride with strangers does not seem to make sense to me. Again, please educate me if you feel I'm mistaken.

Thanks in advance!
 
There are times when groups get into the SR line and when they get to the front, ask the CM to sit together. This is a problem but what you describe isn't and wouldn't bother me one bit.
However, there may be a perceived issue of people getting around the rules by those in the stand by line thinking your getting away with something.
I think what you propose is actually helpful as it helps keep the ride running as efficiently as possible.
 
This quote doesn't make sense to me.

The single rider line is for people who want to ride but either 1) aren't in a party or 2) don't mind if they don't sit with their party. I don't think you should be lobbying to sit with your party at any time in the single rider line. That's against the point, but otherwise, why would any care who ends up in the single rider line?
 
Sometimes the single rider line can be a longer wait time then the stand by line. At this point then CM would direct to standby line I would imagine. I have never noticed this at Disney, but have at Universal, where they will even close the single rider line if the wait time exceeds standby line time.

I personally, as a SOLO travel don't mind a family waiting in the single rider line...what I don't like is the family then complaining to the CM that there party is being split up. REALLY? What part of SINGLE RIDER was confusing to you.
 

What you quoted makes little sense on any level. I hardly even know what they are saying.

Don't worry about it.

SR line for RSR on Monday. Filled in spots that otherwise would have gone out empty. Was a really solid wait time but about a third of the time for standby.

Only time SR has been longer in my experience was on screamin' when the CM was on a huge power trip.
 
There are times when groups get into the SR line and when they get to the front, ask the CM to sit together.
I don't think you should be lobbying to sit with your party at any time in the single rider line.
I agree that this is just rude and am appalled that there might actually be people who are doing this. Maybe that was actually what the originally quoted poster meant to say, just explaining it clumsily. Thank you so much for the feedback--that helps a great deal!
 
I've never thought families in the sr line are a problem as long as they don't try to sit together as that defeats the purpose.

On a different note, it's amazing how many guests don't understand sr lines. As I was approaching the sr line for Matterhorn last month I had a family try to say i was cutting in line because all the seats on Matterhorn are single. I had to politely explain that sr exists to help fill each vehicle to capacity faster, thus shortening everyone's wait times. They still didn't get it.
 
I keep reading the quoted part and wondering if there is some additional context I'm missing that would help understand that POV. The last 2 sentences in particular really seem to contradict each other:

Single rider lines were put in place to fill any empty spots on attractions to allow the line to move quicker for all! Their intention is not allow couples and families to split up on the attraction to shorten their own person wait times!

If you're in a party and don't care that you will be split, then of course it's going to allow you to ride faster. It will also keep your party out of standby and will help SB wait time from increasing. If a party went into SR and then requested to be together and then the CM let them, then yes that would be an issue.
 
I remember that quote, and it didn't make sense to me either. The context was that some couple stated that their wait in the SR line on the matterhorn was longer than the regular line because a CM was slacking and not moving it.

As long as you don't ask to stay together in the SR line, it is open to all. Disney is not trying to reward only those who happen to be alone in the park with a shorter line. It is for ANYBODY to get a shorter wait if they are willing to be split from their party, and fill otherwise unused seats, shortening everybody's wait time.
 
I've done single rider a lot, and the only time I have ever had issues is with Matterhorn, but I have had some good luck there as well. Sometimes you end up getting seated with another single rider. I know that when I do Single Rider for Radiator Springs I have sat behind my Mom who was also a single rider.

I do think its ridiculous when parties ask to be seated together when they are single riders, there was an experience where a parent brought their six year old in the single rider line and then got angry when they were sent to the back of the line because they didn't wait in the proper line and the girl couldn't ride by herself.
 
Matterhorn SR can be strange sometimes. Sometimes you can practically walk onto an empty spot and other times you have to wait a while. (Though I've never waited as long in SR as I would have in SB.) It just depends how that CM is loading the sleds. It isn't like RSR where they'll take a group of 4 and split them 2 & 2 and then have 2 SR spots; sometimes they'll just put the 4 in the first 4 spots and then fill the rest with a party of 2.
 
I've only used SR at Matterhorn once. It took less than 5 mins. and it just happened that my ds and I were in the same bobsled, which was a pleasant surprise. This saved us at least 35 mins. and cost the standby line nothing. We declined using other SR lines because the wait times for them were just about as long as standby.
 
This is something I found on another thread:
I'm very confused about this remark and wanted to get other people's takes on this. We are a family of four, with the youngest kid having turned 7 since our last visit and this one. I was looking forward to, at times, use SR lines, since all kids are now old enough to ride by themselves. Both kids are very considerate an mature for their age, so unlike to bother anybody with whom they are riding. We were planning on waiting together and then meeting again up at the exit (only rides, of course, that neither of the kids finds too scary, which limits the number of rides on which we can do this).

Am I understanding the above poster correctly that this would be seen as a break in Disney etiquette??? Yes, the purpose of SR lines is to fill rides to capacity rather than have them run partially empty and, in the process minimize wait times for everybody (since the people who ride SR take the drawback of riding next to a stranger for the payoff of not having to wait as long and might otherwise either ride standby, increasing an already long line even further, or use FP, resulting in FPs of busy rides running out faster). So, it seems to me that usage of the SR lines (by anybody, not just singles) benefit everybody, not just the people who ride it. Why would anybody feel disgruntled about not just individuals, who happen to go to the park by themselves (probably a very small group), using SR lines but also families and groups of friends who don't mind splitting up temporarily? Why would any CM deliberately hold back drawing people from the SR line to punish couples and families as the above poster seems to imply (other than simply having more spaces to fill at some times and, randomly and depending on the size of the groups riding together, few spaces at other time). Would any CM really leave some seats unfilled out to spite or to cut down on single riders by sending those pesky people "a kind of message"???

Can anybody explain to me if and why I'm wrong here or, if you think the poster is incorrect, reassure me that it's ok for us to use the occasional SR line? I want to be a considerate and kind Disney visitor but to not use the occasional SR line if the kids are willing to ride with strangers does not seem to make sense to me. Again, please educate me if you feel I'm mistaken.

Thanks in advance!

Seeing as I wrote the verbiage you cut and pasted from another thread to start this one, I feel I should share with you why I wrote what I wrote.

While there is no "rule" per se for SR some people (and CMs are people too) do find parties that load their 2, 3, 4, 5, 10 or whatever size group into the single rider line are lacking in Disney etiquette and are using the system to get their wait shortened at the expense of others.

Some feel if Disney intended for parties with more than one person to use the SR line to shorten their wait they would mention that perk in the guide the way they explain how FP can shorten your wait in the guide. Or perhaps if CMs thought groups should pile into the SR line they would tell people entering the SB line about the perk. However neither of those things happen.

In the other thread I don't recall seats being left open to "punish" anyone. Seats were being filled from the SB line.
Some times single rider lessens your wait but it can make it longer if there is no need for single riders. You take that risk when you enter the cue. In the other thread the original poster complained because her perceived shorter wait scheme backfired and she ended up waiting longer than standby guests. So apparently that person, and I am sure many others, have the perception that SR =a sorter wait and when that doesn't happen something must be wrong! The CM is lazy or not doing their job! Nope nothing wrong happened in this case but rather the CM loading the attraction was doing their job right.

CM's should only be pulling from the SR if they can't fill every seat from the SB line with guests close to the front of the SB line. If there is a couple 10 people back in the SB line they should be brought forward to fill two empty seats before two from the SR line are considered.

Oh and one last thing...... just because some are ok with their kids sitting in close proximity to a stranger with out them there doesn't mean all are. Just so you know a guest has every right to refuse to allow a stranger to sit next to them or their child in close proximity on an attraction. If my 7 year old was about to ride Goofy's Sky School alone and a CM attempted to load an adult stranger in the car with them I can assure you that would not happen!!!

dsny1mom
 
To the OP: I have never used the SR lines, but I don't think they are intended only for solo travelers. I believe the purpose is to move more people through the attraction a little faster. In theory it is a win for everyone. If you are willing to be split up from your group and understand that your wait may not be shorter, then go ahead and enjoy the SR line. It is open to everyone.
 
lacking in Disney etiquette and are using the system to get their wait shortened at the expense of others.

A Single Rider has NO expense to others. The SR line fills in spots that would otherwise go empty. A car with empty spots in it makes the whole line go *slower*. If everyone from the SR line is in the normal line, that line is longer, and you're still ending up sending cars out with empty spots.

Seats were being filled from the SB line.

Excellent. Now let's try to remember that not everyone pays attention and they aren't going to call out for 1 rider all day.

a sorter wait and when that doesn't happen something must be wrong! The CM is lazy or not doing their job! Nope nothing wrong happened in this case but rather the CM loading the attraction was doing their job right.

I haven't a clue what case YOU are talking about, but I've experienced a situation with the CM doing it absolutely positively WRONG. Sending out vehicle after vehicle on Screamin' with empty spots, while holding the SR line for quite a long time (it's in one of my trip reports how long it was...it was LONG. Standing there, right there having crossed over to the other side for ages). Then to quell the impending riot they put EVERYONE from the SR line onto the rides at once. 100% wrong.

If there is a couple 10 people back in the SB line they should be brought forward

Talk to me about how you get the attention of people 10 back. We were maybe 5 groups back, we pay attention, and we nearly missed a call for "4 riders or fewer!" today from the FP line. Only at the last minute did we hear. Then they grabbed a solo rider to fill in the 4th empty spot on Grizzly. Ride queues are loud, people are talking to each other, and not paying attention. That's why the SR line is so important, because you ARE paying attention. It's your job!

If my 7 year old was about to ride Goofy's Sky School alone and a CM attempted to load an adult stranger in the car with them I can assure you that would not happen!!!

Not sure that ride has a SR line? And you're not alone in the ride vehicle; it's not just a 2-seater. So you would still be in the ride vehicle.

And it's seriously too bad that you trust people so little. I'm a terrific Single Rider person; I'm cheery and smiley and if it's a person's first time on the ride I help them if they want to be helped, to understand the ride, etc. I was a great help to newbies back when TSMM had a SR line (sigh...RIP SR TSMM line) and it was tremendously fun to be the SR or to have the SR with me when I went through the line with DS and DH (who always wanted to ride together). Now when DS and DH are together I'm just alone and sad. I think that next time I'll tell them that they can call for a solo rider if they wish. It's just no fun to play that game on my own!
 
We are a family of 3 and my son is 13 yrs. old, so he is all about the rides. We use SRL whenever we are at the parks. One of us parents has to sit by ourselves on a ride anyway so we started using them a couple of years ago when we felt like our son was old enough to ride by himself. If the wait time is long on a ride that has SRL and we don't have a FP, then we use single rider. A lot of times 2 of us end up in the same vehicle, sometimes we don't. We have a place at each ride that we meet at after the ride. We know how single rider works and don't mind being split up. For us, the SR lines have always been shorter than the SB lines.

Sometimes though, we do get a CM who seems like they don't care for SRL and will let the SB line go for a long time multiple times before using the SRL. To me this seems to happen more on IJ.
 
Thank you so much, dsny1mom, for chiming in and clarifying your position. I didn't want to derail the original thread, hence my creating a new one, but I also didn't want you to get the feeling that I'm talking behind your back, so I'm very glad you are joining this thread. I was just genuinely surprised by the statement and wanted to find out more about it, especially since this year is the first time ever that this possibility even applies to us.
While there is no "rule" per se for SR some people (and CMs are people too) do find parties that load their 2, 3, 4, 5, 10 or whatever size group into the single rider line are lacking in Disney etiquette and are using the system to get their wait shortened at the expense of others.
Wouldn't one, by this logic, have to say that Fastpass users (and, for that matter, people utilizing many of the other time maximizing strategies suggested on this board) are even worse, because FP holders are pulled instead of standby riders rather than, as singer riders, in addition to standby users to more efficiently use single seats which would otherwise go unfilled? So, while FP holders kind "sneak ahead" by using their FPs wisely, single riders actually increase the total capacity of a ride. I'm NOT saying that this is what I believe, just that somebody could make that argument (which I am sure you would find as ridiculous as I do). Thorough research beyond the official Disney website often (but not always, since there are always variables, e.g. ride closures, fluctuations in crowd levels, and many others, which make any strategy a bit of a gamble) can yield BUT WON'T GUARANTEE (anybody who doesn't understand this is probably in for at least occasional disappointment and frustration) rewards of shorter wait times and the ability to do more, one could say "at the expense of others," who are either not willing or not able to do the work.
Some feel if Disney intended for parties with more than one person to use the SR line to shorten their wait they would mention that perk in the guide the way they explain how FP can shorten your wait in the guide. Or perhaps if CMs thought groups should pile into the SR line they would tell people entering the SB line about the perk. However neither of those things happen.
I noticed indeed that it is hard to find clear information about this and many other usage policies on the official Disney website. Most of what I know about single rider lines I learned here on the Disboards. I have a hunch, however, that this is not due to their wanting to discourage usage of SR lines or hide them but due to Disney's reluctance to put any such policies in writing, which makes it easier for them to change policies at their leisure. Analogous to very little information coming up about SR lines (beyond info as to which attractions allow it), I have also found very little information on the official site about rider switches with babies and toddlers. I don't believe that this means they don't want you to use such options, just that people who need them will probably find ways to ferret them out.
In the other thread I don't recall seats being left open to "punish" anyone. Seats were being filled from the SB line. Some times single rider lessens your wait but it can make it longer if there is no need for single riders. You take that risk when you enter the cue.
Agreed. Again, that's why it's a gamble.
In the other thread the original poster complained because her perceived shorter wait scheme backfired and she ended up waiting longer than standby guests. So apparently that person, and I am sure many others, have the perception that SR =a sorter wait and when that doesn't happen something must be wrong! The CM is lazy or not doing their job! Nope nothing wrong happened in this case but rather the CM loading the attraction was doing their job right.
Makes sense. It seems to me to think that any strategy, including the usage of SR lines only works most of the time but not all of the time. To think that, just because I did my homework beforehand any and all of my strategies are guaranteed to work would constitute a sense of entitlement on my part, I feel. Same thing with rude people who enter the SR ride without previously finding out what that line is about and then make a scene when their younger kids are not allowed to ride it by themselves or when their party is split up. Unfortunately, we will always find the occasional person, who is misinformed and then, when called upon it, will blame everybody but themselves.
CM's should only be pulling from the SR if they can't fill every seat from the SB line with guests close to the front of the SB line. If there is a couple 10 people back in the SB line they should be brought forward to fill two empty seats before two from the SR line are considered.
Exactly.
Oh and one last thing...... just because some are ok with their kids sitting in close proximity to a stranger with out them there doesn't mean all are. Just so you know a guest has every right to refuse to allow a stranger to sit next to them or their child in close proximity on an attraction. If my 7 year old was about to ride Goofy's Sky School alone and a CM attempted to load an adult stranger in the car with them I can assure you that would not happen!!!
So, are you saying that a person who came in from the standby line with a child has the right to refuse having a stranger from the SR line sit next to his or her child? I figure situations like this can in most cases be easily avoided by the standby riders sitting down so the kids sits next to the parent rather than the stranger (e.g. in Radiator Spring Racers at one of the sides rather than the middle).

Or did you mean to say that not all 7 year olds will be able or willing to use single rider? Yes, I agree with that, too, which is why we are planning to use the SR with discretion with my youngest, if at all (I'm just trying to figure out all my options here, so I know what is possible and considered good etiquette and what is likely to cause extreme frustration to others, which is something I'm trying to avoid). The only time we would be using it is at a ride she has already done. For example, we might get a Fast Pass for Radiator Springs Racers on our first day and then, on the second or third day, when we start out in Disneyland and don't come back to CA until all the Radiator Springs FPs are gone consider, if she really, really wants to ride it again, consider the SR line (of course after carefully explaining to her what that entails: not sitting with mom or sis but next to somebody she doesn't know).

It is of course always possible that she'll change her mind about being ok to ride alone at the last moment, when about to board, which means that we, in that case, would NOT EVER insist on being seated together but would simple not ride the ride, even though that would mean wasted wait time. This is also why I would make sure she's on the ride before I go, letting other SR pass us and go first, if there is any doubt on her part until we are sure she feels ok about doing it. Riding any ride is a privilege in my eyes that ought to be only available if I stick to the clearly communicated rules (and one would hope that the SR line cast members check with any family with small children before they go into the SR line to make sure that they understand the policy and that the kids are old enough... though there are probably all different kinds of cast member skill levels and all different levels of cast member conscientiousness about things such as that). Riding anything, however long I waited, is not a right, upon which I can insist, to the detriment of other guests, who would not only have to listen to my griping and complaining but who would also have their own ride be delayed by my tying up cast members who have other things to do than trying to calm me down.

As you can probably see, I put a lot of thought into this (including the remote possibility that my kid would be seated next to possible child predator, who may use the few minutes of the ride to groom or grope the kid). Even though I don't think of that scenario as likely, I have considered it, which is why I would not let my kid enter the SR line by herself but only when I could have an eye on whomever she'd be sitting next to, just in case and, again, if I'd have a bad feeling about somebody, skip the ride rather than risk to traumatize my child. Fortunately, the vast, vast majority of people I met at the parks are wonderful, caring, kind and happy people, so I'm choosing to be an optimist about this (besides my kid has a clear sense of boundaries, understand that "NO means NO" and would talk to both me and a cast member afterwards if anybody acted inappropriately towards her, so I sincerely pity the person who'd try)!

Thank you again for clarifying! I appreciate it!!
 
Riding anything, however long I waited, is not a right, upon which I can insist, to the detriment of other guests, who would not only have to listen to my griping and complaining but who would also have their own ride be delayed by my tying up cast members who have other things to do than trying to calm me down.
Of course I am not perfectly sure how I would actually react if this happened in August Anaheim heat, overwhelmed, exhausted, with two nagging, footsore, overtired, tearfully disappointed kids tugging on me. I keep reminding myself to try and not be too judgmental of people who are losing it, when beautifully crafted plans fail or expectations fail. It is very possible that I would act just as immaturely, depending on my levels of fatigue and frustration and depending on the circumstances... but throwing an adult tantrum in front of my kids would be, though maybe understandable, not be one of my proudest parenting moments.

In regards to the competition between FP and standby line users for seats... this is actually not completely hypothetical. On a previous trip, we had entered the standby line as a family, when the announced wait time was relatively short (under 30 mins). However, once the line had moved so far that we were at the front of it, right before people get sent left or right to the respective sides, one of the sides apparently failed, and, with the ride no longer running at capacity, a couple of completely overwhelmed cast members ended up stopping to draw from the standby line and only took people from the FP line. We ended up standing something between 45 and 60 minutes at the front of the standby line, not wanting to leave it since we figured they had to let us on any moment now, while the cast members decided to prioritize the needs of the FP users and completely ignoring us. We watched dozens and dozens of FP users being let on, while we were just standing there waiting and waiting. I don't think I shouted at anybody that day, but I sure wasn't a happy camper. Even though I would have preferred that the cast members had saddled both FP and standby line guests with an equal amount of inconvenience, I understand that they were doing what they could to manage an untenable, problematic but unforeseeable circumstance.
 
Quick update: We just finished our three days in the park yesterday. We ended up NOT using any of the SR lines. Between early morning hour and luckily well timed Fastpasses we got everything done that we were hoping for without having to split up!
 


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