Alrighty, I'm about to be slammed but my personal opinion here:
When it was "seeing eye dogs" with the vests and those leashes with the bar, it was never questioned and you'd see the occassionally "little old lady" with the tiny dog in her purse.
It seems with the advent of the service/therapy no questions can be asked where someone has to show documentation, people have used it for an excuse to bring their dogs everywhere. I'm done with PC. I think people need to take on the ADA and require a tag or vest that includes service and therapy dogs. Same as the GAC/
DAS, people abuse, the laws/rules need to tighten up.
Case in point: my daughter is a district mgr for 6 McD's. Her car was broke, I had to go get her. While eating a cone inside, there was a dog itching and itching (I can't prove it but best guess, lots of flees)walking over to the other table where another family was eating, eating french fries off the floor under that family's baby's high chair. The people with the dog were laughing and encouraging the dog to clean up their mess.
Workers are FEARFUL due to all the lawsuits to ask any of these dogs to leave.
I work for a state office with a small lobby. I was speaking to someone at the counter. A lady walks in with a large dog. Very pretty, looked like a large poodle? Another person in the lobby asked her if her daughter could pet him and the woman said no, he may bite. The woman I was talking to asked her "I thought service dogs were trained not to bite" and the woman with the dog said "oh, he's not a service dog, I just didn't want to leave him home alone".
I would never consider bringing my fluffy into a government office, it wouldn't even be on my radar to give it a thought.
I have a Bichon. I take him with me sometimes in the car to a friends or to pick up daughter, etc. It's hot here in CA. There is absolutely nothing that is an emergency stop that I cannot come home, drop the dog off and run back to the store for.
If a dog isn't trained well enough to stay home for 30 minutes, it's not trained well enough to be in a store with people. At least with the dogs with legitimate service animal tags, you knew they were trained. With everyone bringing fluffy in, you have no idea if that dog will suddenly turn on someone.
As someone who was bit by a dog and had to have rabie shots due to not finding the dog, I am not amused by those who believe non trained animals belong everywhere. It's becoming an entitlement mentality.