Please Beware.
My husband and I went on a 4 day wonder cruise as part of our honeymoon in 2000. We booked this combo package I think called something different then. We did this on
Castaway Cay...(BTW - I would also recommend this for a day at sea.)
Anywho... This was a side by side facial and massage. One person would get a facial while the other got a massage. While I got my massage I heard the facialist tell my husband, "you should use a moisturizer." "Promise your wife that you will use a moisturizer."
My husband says, "I promise". I thought this was funny, I knew that he was just saying this to placate her. He can't even remember to floss.
I don't remember the price but for illustration purposes only...
The rate I was given was 150.00 so when the treatment was over I received a bill and my husband received a bill. I assumed this was so he could determine a gratuity. My Bill says 150.00. So I calculate a gratuity.
We leave. I ask my husband how much he leaves for a tip he tells me $15.00 but the total was $90.00.... Wha?????
My math skills tell me he was charged an additional $75.00. I look at his receipt and see that he signed for a $50.00 mosturizer and $25.00 eye gel.
I was there in the room she NEVER asked him to buy any products. Promise to use A moisturizer does not translate to we have a wonderful moisturizer that I recommend would you be interested in buying some to take home with you. AND eye gel was never discussed.
I have been to many spas and I know all about the sales pitch for the products used. There was no pitch to either of us and I was never offered a thing.
So we turn around and go back. The girls name was SONICA and she was from New Zealand. I walked in and said, I need to go over this charge with you and she immediately said, "I'll take the items off." I didn't even have to explain, she knew that why I was back. It was shameless.
I reported this to guest services and they offered to remove the tip. I told them that my husband enjoyed his massage and I did not want the tip removed but I suggested that they speak to Sonica about this and I promised that if anyone ever asked about the spa on the ship I would tell them about this incident.
So I'm telling you.
Just be careful.