Southwest Ticketless Travel Credit & Ebay

[DONNAMW]

Has anyone sold any unused credit on Ebay recently. I listed today and had it removed. Any answers for me. Thanks Donna

 

[NotUrsula]

SWA has cracked down on EBAY selling. While the credits are transferrable, they cannot be resold. From their website, "Ticketless and Paper Awards are void if sold, purchased, brokered, or bartered." [http://www.southwest.com/rapid_rewards/use_ticketless_award.html#transfer]

You can give them away all you like, but if SWA discovers that you have sold them, they won't honor them. The person who makes the award reservation has to be the RR member who earned the ticket (you have to give the number and a password), but it does not matter who the passenger actually is.

 

[DMRick]

I won't sell them on eBay, but i guess that explains why people are selling an envelope or pencils and including for FREE the rewards certs or credit.

 

[CarolA]

If SW finds out you sold the ticket, they have the right to charge the buyer full fare when he/she shows up to use the ticket and to remove you from their FF program. Not sure if it has happened on SW, but have seen reports on www.flyertalk.com about other airlines cracking down...

 

[djh96]

I'm confused I understand about not being able to sell FF credits but are you also talking about cash funds? I still see listings for these.

 

[w770496]

I had the same thing happen to me!

 

[Lewisc]

I think the question is regarding selling the credit you get when the airfare goes down or you don't take a flight.

I don't know the answer but the situation isn't really the same.

 

[rocky41102]

It is the same as with regular coupons that people sell on ebay. You can't resell items like that. For instance, I sell a lot of baby food coupons on ebay but technically I'm sellling my services for collecting and organizing the coupons. The auction description has to be specific and say you're selling an envelope, bag or whatever but you're giving away the SW tickets/credits or whatever. You can't sell the "illegal" item, but you can give it away. Southwest may have policies on who can use certain things, but you'd have to check with them. I'm only familiar with Ebay's policies.

 

[NotUrsula]

Well, I know I'm going to get flamed on this, but here goes ...

While I can't find anything in SWA's contract of carriage that prohibits people from selling unused travel refund credits, I'm sure it must be prohibited somewhere, and if it isn't, I definitely think that it should be.

Right now, SWA is about the only US domestic airline that lets you cancel or change any flight without paying a penalty charge (over and above any fare difference) to do it. With the recent changes to the RR program, it is easy to guess that if SWA is pushed too far on the Ebay front, change fees will be implemented. They are trying to be as kind as they can afford to be, because good customer service is good for the bottom line, but if a large market in resale flight credits develops, then I would not blame them one bit for wanting to get a share of it, and that will mean change fees.

Figure out some other way to get value from the credit ... please! Ask for an extension, donate it to a charity, give it as a birthday gift, but don't try to sell it on Ebay.