southwest refund question-hurricane frances

Pan's Dad

Earning My Ears
Joined
Sep 21, 1999
Messages
69
We had tix this morn to depart NY and arrive in Orlando; based on the hurricane, we made a last second decision to go at another time, hopefully Oct...below is from SW site...my question is-- we have intenet special tix which are considered 'non-refundable' - i wondered if a refund was provided below based on the hurricane cirucmstances (wondered if weather notice superceded normal non-refundable policy) or if we can only receive a credit for a future flight?

if we get a credit, does it need to be used within a certain timeframe and can the credit be applied when booking another flight online?

very depressing day for my family but more of a major concern is for those in the path of the hurricane and we hope everyone comes out safe...

thanks.

INTERNET SPECIAL --->
"Fare is nonrefundable. Nonrefundable tickets may be used as credit toward the purchase of other tickets"


HURRICANE FRANCES NOTICE --->
Orlando, FL (MCO)
Updated August 31, 2004 - 7:15 PM ET

As of 5:30 p.m. ET, August 31 - Customers holding reservations to/ from Orlando, FL (MCO) may rebook their travel in the original class of service, travel stand by, or request a refund through Sunday, September 5. At the present time, all flights to/from MCO are scheduled to operate; however, our subsequent flight operations to/from this airport will depend upon Hurricane Frances’ movement inland from the Atlantic Ocean.
 
Yes, a refund is available. Just call Southwest and they will handle it for you.
 


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