RMAMom
DIS Veteran
- Joined
- Sep 30, 2007
- Messages
- 2,637
While I agree with you in theory, here's my issue. Until every single person is aware of the whole EBCI system, it isn't a level playing field. Let's say I bought my tickets for my visit to my dad in Florida the day SW opened the window for my flights. There was nothing on the website that said anything about EBCI. Of course there wasn't...it wasn't in effect yet. So....assuming that I am a normal traveler and don't frequent online message boards, I have no idea what is going on. I go to my trusty computer at the 24 hr mark and find that I now have bps that are A58 and A59..what the heck?? Or worse yet..it's a great time to travel and I go online to checking and get B bps!!! Now, I have the entire A group boarding first, then all the families (who are now going to be saving seats because SW seems to think that's okay). I had no idea there was such a thing as EBCI.
I don't know. It all doesn't really impact me. I'm just playing devil's advocate I guess.
I received an email about EBCI from Southwest a day or two after I found out about it here. I did purchase my tickets online so they have my email but I don't know if I had booked on the phone if they would have that info.
Has anyone had any notice from Southwest other than email? Are they mentioning this to those that book on the phone?