Sorry for the Paws!!!!!

[1GoldenSun]

I just wish they would change the "sorry for the paws" and the "Stitch ate the page" to something new. It's way past being cute and now that I've seen both hundreds of times it actually makes me more annoyed than if I just got some generic "page down" notification.

 

[ForeverDance]

I got the "sorry for the paws" message endlessly this morning. I kept trying and intermittently was able to get reservations to work through the app (not the website). As of about 30 mins ago I was able to book the rest without the message... at least the ones you can book on the mobile app. Can't book spirit of aloha on there. And of course there's the whole Be Our Guest August issue that I haven't figured out what to do with yet .

 

[DisDad-]

I'm still having issues to date. Trying to avoid calling in for reservations as it'll take over 30 minutes to book my reservations. Hoping this issue can resolve itself soon

 

[chiisai]

I'm still having issues to date. Trying to avoid calling in for reservations as it'll take over 30 minutes to book my reservations. Hoping this issue can resolve itself soon

I ended up calling the technical issues line and the person was able to recreate my issue, but could not resolve it. They ended up opening a ticket and escalating it. This was the day before yesterday; have not yet heard back.

 

[LoveMMC]

I had sorry for the paws all morning. Luckily app worked and I could get most of my choices. Plaza was surprising hard!

 

[ADRANAS32]

Have you tried going into an incognito window. I find when there is a glitch the site will usually work in a private window

 

[JeninBrant]

Have you tried going into an incognito window. I find when there is a glitch the site will usually work in a private window

This just worked for me! Great tip!!

 

[verdure]

I emailed the customer service and they advised me to call tech support. I'd really rather not be calling which is why the issue is so irritating in the first place, lol! I was able to start making dining reservations on the website but now my mobile app is hit or miss. I'm not at 60 days yet for fastpass but I really hope it gets resolved soon. It is comforting to see I'm not the only one with problems but on the other hand, there shouldn't be issues for any of us!

Anyway, I appreciate you all sharing your experiences!