Song policy on changing flights?

[bballmom56]

I just got off the phone with a Song csr and he was very nice, but kind of hard to understand. I will probably call back, just to verify what I thought he said, but I thought I would ask the experts here.

We have flight reservations but something came up and we may need to put the trip off a week. The same flights are available a week later at the same price I paid for the original tix. I realize there is a change fee of $25 per person. Does that apply to the departing flight and then also for the return flight (making it $50 per person), or is it $25 total to change both flights? Has anyone had experience with this? Thanks for your help!

 

[kycat]

It’s $25 per ticket and/or fare difference. So if you have a RT ticket…it’s just $25 per RT ticket.

It is however $25 per one-way travel if you want to go stand-by on another flight.

The info is found here: http://www.flysong.com/create_a_trip/how_we_price/index.jsp

 

[bballmom56]

Thanks so much! That was what I understood from the csr, but I wasn't sure he understood my question , but I guess he did! I didn't realize a RT ticket was considered "one" ticket - I figured it was two! And thank you for posting the link.