Some guests don't realize that not everyone gets up at the crack of dawn.......

[Deb & Bill]

You'll love the cabins. They are quiet, remote feeling & so relaxing. There are definitely no worries about loud guests in the hallways!

Yeah, but the lumberjacks with the chain saws.....

 

[TheRustyScupper]

1) I think all this debate is great.
2) What is noise?
3) What is too loud of noise?
4) For clarity and definition
. . . is noise - sound you simply don't like?
. . . is noise - sound you think shouldn't be happening?
. . . is noise - kids running in the halls?
. . . is noise - kids running in the halls talking?
. . . is noise - kids running in the halls tromping their feet?
. . . is too loud - 80 decibels on the db or dba scale?
. . . is too loud - 90 decibels on the db or dba scale?
. . . is the scale reading - outside of your room?
. . . is the scale reading - inside your room?

5) It comes down to this - what is rude WDW noise and how do you measure it?
6) At this time in the discussion, noise/rude is a judgment call.
7) How do CM's or managers enforce a judgment call?
8) And, remember the WDW mantra - "EVERYONE DESERVES THE BEST WDW VACATION EVER."
9) CM's are taught this over and over and over and over - and over.
10) So, who is to say the actions are not within the realm of acceptable?


NOTE: "Noisy or rude is easy to hear and see, and you should stop it". As one who has been been put into that situation, I can tell you that it is NOT that easy. Trying to tell someone their child is too loud or too active is not an easy task. As and example: If they are your kids, they are active and excited. If they are someone else's kids, they are obnoxious and rude. I personally know of one CM who is now unemployed because he followed the rules and asked a guest to comply - the guest complained to management, and the CM was dismissed! Would YOU put YOUR livelihood on the line ?????? I would not. Especially for a situation that is over relatively quickly. Remember, "Everyone deserves the best WDW vacation ever".

 

[safetymom]

This discussion has moved past resort planning. It is better suited for the community board. Thank you.

 

[CathrynRose]

and that is why I love my homedics sound machine!

Meeeee tooooo! I even have a travel sized one!

 

[MissionMouse]

1) .. I personally know of one CM who is now unemployed because he followed the rules and asked a guest to comply - the guest complained to management, and the CM was dismissed! ...[/B][/i]

If this is accurate, why would anyone want to work at a place where compliance with company policy results in managment terminating you? From vast experience, this sounds more like a termination made on the lack of tact and finesse than an issue of compliance.

Overall, it sounds like Disney has a very passive policy in regard to controlling sounds (along with some other policies) within the resorts. Sounds can be measured they can be controlled, and the environment can be used to control and reduce sounds. Enforcement not straight forward due to all the variables associated.

Guest are a variable which is hard to manage in a service oriented setting. If guest want a peaceful time in their resort room than guest should demand that Disney improves resort areas to control and lessen sounds. Especially considering the diversity of guest and the availability of attractions which have guest going to bed very late and others getting up very early, while others want to sleep in until very late morning. Simlar star class hotels located around interstate highways and international airports prove Disney has room for improvement.

 

[Kathi OD]

1) I think all this debate is great.
2) What is noise?
3) What is too loud of noise?
4) For clarity and definition
. . . is noise - sound you simply don't like?
. . . is noise - sound you think shouldn't be happening?
. . . is noise - kids running in the halls?
. . . is noise - kids running in the halls talking?
. . . is noise - kids running in the halls tromping their feet?
. . . is too loud - 80 decibels on the db or dba scale?
. . . is too loud - 90 decibels on the db or dba scale?
. . . is the scale reading - outside of your room?
. . . is the scale reading - inside your room?

5) It comes down to this - what is rude WDW noise and how do you measure it?
6) At this time in the discussion, noise/rude is a judgment call.
7) How do CM's or managers enforce a judgment call?
8) And, remember the WDW mantra - "EVERYONE DESERVES THE BEST WDW VACATION EVER."
9) CM's are taught this over and over and over and over - and over.
10) So, who is to say the actions are not within the realm of acceptable?


NOTE: "Noisy or rude is easy to hear and see, and you should stop it". As one who has been been put into that situation, I can tell you that it is NOT that easy. Trying to tell someone their child is too loud or too active is not an easy task. As and example: If they are your kids, they are active and excited. If they are someone else's kids, they are obnoxious and rude. I personally know of one CM who is now unemployed because he followed the rules and asked a guest to comply - the guest complained to management, and the CM was dismissed! Would YOU put YOUR livelihood on the line ?????? I would not. Especially for a situation that is over relatively quickly. Remember, "Everyone deserves the best WDW vacation ever".

1) glad you like the debate
2) for the purpose of this discussion I would use the following definition
"meaningless sound of greater than usual volume."
3) too loud noise is sound that prevents those around you from partaking in normal daily life functions.
4) for clarity in this discussion, not only is noise meaningless sound of greater than usual volume, but it is also persistent, in some cases even after the source has been made aware that their volume is affecting others.
5) Rude "WDW" noise is continued loud sound that prevents other guests from having the best WDW vacation they can have.
6) Once the "noise" has become persistent, it is no longer a judgment call.
7) CM's need to inform guests that they are disturbing others. If it continues they need to be moved or asked to leave. If asking someone to be considerate of others ruins their "perfect WDW vacation" owell, so be it. If it is Disney's plan to become a haven for the rude and inconsiderate by not addressing this issue, they need to be prepared for a backlash from those of us who cannot have the "best WDW vacation ever."
8) see #7. If some loud and obnoxious guests are depriving me of my sleep, then it logically follows I'm not having the "best WDW vacation ever." I'll bet there are a lot more of my type at Disney than there are of the rude and obnoxious type. That's a lot of revenue gone if Disney decides to do nothing.
9) Maybe CMs need to pass it on up to a supervisor if they are unable or unwilling to handle the situation.
10) That would be society as a whole. If I'm raised in a family where lying is acceptable, then who's to say that lying is wrong?

NOTE: If my kids are active and excited I tell them about it. Loud and excited may be normal, but as a parent you tell your child they need to lower it because they are disturbing others. Just because it is my kid doesn't mean that it isn't obnoxious or rude. It means that I have to do my job as a parent and make sure they are mindful of others.

If you're disrupting others, you need to be told about it. PERIOD! If a CM was fired simply for asking a guest to comply with the rules shame on Disney and the ex-employee should be filing a complaint with labor relations. I think there is more to that story than meets the eye.

You keep on bringing up this "everyone deserves the best WDW vacation ever" thing. How do I get the best WDW vacation ever if I have to put up with someone's child banging on my door at 7AM or yelling for grandma to hurry up for 30 minutes outside my door? When I'm trying to sleep that is not a relatively short period of time. The situations we are discussing are not the occasional kid getting excited, most people can deal with that. We're talking about incessant and, in some cases, deliberate rudeness. We're also not talking about noise in the middle of the afternoon, or even late morning. We're talking about times of the day when it is reasonable to expect that people, yes, even those at an "early morning destination" (still haven't figured out how to book one of those yet), would be sleeping. One person/family should not be able to intrude on 30 other people/family vacations just so they can have the "best WDW vacation ever."

I'll say it again, being considerate costs nothing and reaps many rewards. Don't expect me to suck it up and roll over because you or someone else wants to intrude on my "best WDW vacation ever."

 

[PghLybrt]

This is the biggest copout I have read in a looong time.

Everyone understands and expects that SOME people will be early risers, even if they are not.

A reasonable level of noise due to normal activity is acceptable.

Screaming down the corridors outside someone else's room or playing games in the hallways before 9am is COMPLETELY UNEXCEPTABLE.

Parents who fail to realize this and make no efforts to train/remind their children to be respectful of their neighbors are boorish and rude.

I agree except for the part you say "Screaming down the corridors outside someone else's room or playing games in the hallways before 9am is COMPLETELY UNEXCEPTABLE. " I do not think there is a time when that is ever exceptable.

 

[kimmar067]

...let's just 'dust this baby off' and bring it back to page one, shall we?? [ ]

 

[Disney Doll]

Note to self: Do not vacation at the same time as TheRustyScupper and pray that he is not the CM sent to handle your noise complaint.

Clearly the noisy person will be allowed to have the best WDW vacation ever, while the person who doesn't like the noise will not have the best WDW vacation ever.

 

[GRUMPY PIRATE]

I thought thats why the hotels put the little plastic water buckets in the room, to douse noisy guests! I have used it a couple of time, "accidently" spilling water on someone while on my way for ice! Oopppps, I ruined your dress/suit/kids jammies. Sorry! I was on my way to having a magical vacation, and must have tripped!