So now my tickets are missing from my package, anyone else?

[Farro]

I get an email this morning saying a payment has been made. Well that's nice except I didn't make one!

And then I notice my payments are all accounted for but my total package price is lower.
Come to see that our park hoppers are gone.
Normally I would just wait and see if they popped back in, but since my price was adjusted I'm thinking they are gone? I'm just afraid if I call I will purchase them again and at some point I will have double the tickets.

Anyone else have this? Besides not being able to pay online?

 

[Farro]

Well I just called and they couldn't check because their systems are going through an upgrade...uh oh.

Normally I wouldn't think anything of this, but the fact my package price was actually lowered is telling me I may have to have them add the tickets back in. Hopefully I don't have to rebook everything and wait for the money to be refunded and pay it all back again!!! That would be annoying as this trip is almost all paid for.

 

[bumbershoot]

I would assume the error has something to do with their continued upgrades. I would try to be patient.

 

[megs1313]

Mine were missing from my account at one point and they had to go in the back end and fix it. Now my account has all kinds of weird stuff in it. I'm just hoping they get it figured out before it causes me real problems...

 

[Elle23]

It's all a big mess!!

I by some miracle managed to book my fastpasses this morning, but haven't been able to get back in since to tweak anything.