Haha, I found the website to be confusing, too. I could never figure out how to download any pictures except the ride ones and their legal paperwork attachments. So I edited everything, well, I added borders and character signatures which is about all there is to do. Then you go to checkout and order the CD and enter your code in the checkout process to make it free of charge. Then they ship you the CD and you can make copies of it and print the pictures anywhere. I loved our pictures!!