Terk-1
Dreaming of Disney Cruising!
- Joined
- Aug 26, 1999
- Messages
- 6,148
I called CRO as soon as I read this post since I have ressies for 9 nights at the CBR in December. The woman who answered the phone said "WDW Travel Company, can I help you?" I made sure I was calling CRO, which she confirmed. I told her I heard a rumor about the CBR and she confirmed that it is closing for refurbishment. She then transferred me to a woman in Guest Services within CRO. This woman was so very nice and gave me the full poop, so here it is.
She confirmed that CBR was closing, due to "refurbishment". I questioned her on that since I knew from SeaSpray's posts that all of the rooms and buildings had just been redone. She confirmed that those were all done, but that CBR was being closed for refurbishments to the amenities. When I asked her what she meant, she said that they were refurbishing the Old Port Royale, the pools, etc. She said for them to shut these down while guests were present would be too much of a disruption to the guests, so they decided to shut the entire resort down while this was being done. She said that management informed the CRO staff of this this morning and designated a group of people solely responsible to contact each and every person who has ressies at CBR through the end of the year to make other arrangements. She told me that they are contacting guests in order of arrival date, but did say that there was a good size group doing this and that I should be contacted very shortly. I confirmed my telephone number with the ressie to make sure they had it right. I asked her if she knew what was going to be offered to those of us who have ressies, but she told me that management had not given them this info yet, but would have it to them by this Tuesday. We talked briefly regarding what happened when POFQ was closed and she believes that the same great offers that were made to those guests, will probably be made to those of us with CBR ressies. She did confirm that they would have some options to people, so if another moderate is not available or if you have a problem with another moderate, there would be other choices. This CM was VERY polite and VERY nice and extremely informative. Alot of what she told me, she did not have to.
As like alot of other people, I too am disappointed in this, but since there is nothing I can do about it, I'm not going to let it ruin my vacation. My ressies at the CBR were at the AP rate, which beat the current discount code. I have ressies at the Animal Kingdom Lodge and the Wilderness Lodge. I know that when all of this happened with POFQ, they offered some amazing rates at the deluxe resorts. I could be wrong, but I thought (and those who got relocated from POFQ can either confirm this or tell me I'm wrong) they offered some of the deluxe resorts for the same rate or maybe like $10 more a night that they were booked for at POFQ. So, I'm going to sit tight and wait to see what CRO can offer me and hopefully get a really great resort for a really great rate and when I book next year's trip to WDW, the CBR should be reopened and I can stay there. Hope this helps everyone.
She confirmed that CBR was closing, due to "refurbishment". I questioned her on that since I knew from SeaSpray's posts that all of the rooms and buildings had just been redone. She confirmed that those were all done, but that CBR was being closed for refurbishments to the amenities. When I asked her what she meant, she said that they were refurbishing the Old Port Royale, the pools, etc. She said for them to shut these down while guests were present would be too much of a disruption to the guests, so they decided to shut the entire resort down while this was being done. She said that management informed the CRO staff of this this morning and designated a group of people solely responsible to contact each and every person who has ressies at CBR through the end of the year to make other arrangements. She told me that they are contacting guests in order of arrival date, but did say that there was a good size group doing this and that I should be contacted very shortly. I confirmed my telephone number with the ressie to make sure they had it right. I asked her if she knew what was going to be offered to those of us who have ressies, but she told me that management had not given them this info yet, but would have it to them by this Tuesday. We talked briefly regarding what happened when POFQ was closed and she believes that the same great offers that were made to those guests, will probably be made to those of us with CBR ressies. She did confirm that they would have some options to people, so if another moderate is not available or if you have a problem with another moderate, there would be other choices. This CM was VERY polite and VERY nice and extremely informative. Alot of what she told me, she did not have to.
As like alot of other people, I too am disappointed in this, but since there is nothing I can do about it, I'm not going to let it ruin my vacation. My ressies at the CBR were at the AP rate, which beat the current discount code. I have ressies at the Animal Kingdom Lodge and the Wilderness Lodge. I know that when all of this happened with POFQ, they offered some amazing rates at the deluxe resorts. I could be wrong, but I thought (and those who got relocated from POFQ can either confirm this or tell me I'm wrong) they offered some of the deluxe resorts for the same rate or maybe like $10 more a night that they were booked for at POFQ. So, I'm going to sit tight and wait to see what CRO can offer me and hopefully get a really great resort for a really great rate and when I book next year's trip to WDW, the CBR should be reopened and I can stay there. Hope this helps everyone.
Let us know how it goes.
I am forcing myself to hang tight and wait for the phone call from CRO.
