ShopDisney Shipping to Canada

cdnSpinalTap

Mouseketeer
Joined
Aug 9, 2007
Hello,

I will of course call Disney on this, but just wanted to check in the meantime...it is my understanding that ShopDisney ships to Canada. However, I am trying to purchase a couple of things and it keeps telling me there are no shipping methods available for my destination address in Alberta.

Has anyone ordered anything from ShopDisney and had it shipped to Canada? Is it possibly just the items I am ordering?

Thanks.
 
  • deedubb

    Always Grumpy, except when at Disney!
    Joined
    Feb 12, 2017
    They do ship to Canada, but not everything. If you are getting that message, then the item you want cannot be shipped here. If it's a must-have item, you can always use a company like crossborderpickups.ca, but it is pricey. I have used them twice for shopdisney stuff and they provide excellent service.
     

    youngdeb12

    Mouseketeer
    Joined
    Jul 20, 2017
    Depends where you are in Alberta I guess. I've tried to order things from Amazon to my MIL who lives in a small town in Northern BC and I was told that it couldn't be shipped there. It was a larger item so I'm assuming it would be that they don't have anyone to deliver there. Maybe it's the same case for you? I know UPS doesn't come via Purolator or Canada Post anymore so it's possible that's how it's sent and they don't have a contractor in your area?
     
  • bcwife76

    DisneyMomma
    Joined
    Dec 10, 2014
    Depends where you are in Alberta I guess. I've tried to order things from Amazon to my MIL who lives in a small town in Northern BC and I was told that it couldn't be shipped there. It was a larger item so I'm assuming it would be that they don't have anyone to deliver there. Maybe it's the same case for you? I know UPS doesn't come via Purolator or Canada Post anymore so it's possible that's how it's sent and they don't have a contractor in your area?
    That could definitely be it! I live just outside of Vancouver and every time I've order from Disney it has always come from UPS.
     

    Jo2019

    Mouseketeer
    Joined
    Jan 26, 2019
    I placed an order through them and UPS delivered it today. But I did not have to pay any fees of any kind
     

    cdnSpinalTap

    Mouseketeer
    Joined
    Aug 9, 2007
    I actually just noticed today that if you look at the description of the item, select shipping, it will tell if the item can be shipped internationally or not. Who knew! :-)
     
  • Phil'sFrontier

    DIS Veteran
    Joined
    Aug 29, 2009
    Okay now I am very frustrated. So it was because I had the new 'baby yoda' tshirts in my cart, so I removed the two items and I was then enabled to enter the shipping address and proceed to the payment screen. This is where the frustration comes in, I enter my Mastercard info and then it starts saying you need to enter a valid province. Well obviously I did that when I entered my address. At that point I gave up and emailed support. I have ordered from Ebay, NFL Shop, LL Bean with no issues in the past month. I try to order gifts for my nephews on Disney Store and it's roadblock after roadblock, so frustrating.
     



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