Sheraton Vistana via Skyauction

[Mven]

New here, wanted to know what information anyone could give me as far as where is the best location and the ins and outs of this resort. Won thru Skyauction and any information would be greatly appreciated. We are going in late September, checking in on a Friday. Thankful for any input!!

 

[pixelpixie]

Hi there. Here is what I wrote on a previous thread about my experience with the Vistana via Skyauction. Hope it helps! Have fun!

thought I would share our experience at Vistana last September. We booked through Skyauction. Our auction was for a 2 bed/2 bath (sleeps 6-8). A couple of months before our check-in date I e-mailed the Vistana directly with the information from my travel voucher and made some specific requests. I wanted a unit on the top floor (noise) in the Lakes or Cascades section with a water view if possible. As I recall I had to do a couple of back and forth e-mails with them because they don't actually have the specific information about your travel voucher as soon as you do. Eventually they gave me the nice but standard (as I have read from other's experiences on this board) "that is not the building you are booked for - but we will see what we can do". I think they have certain sections for certain check-in days and I think I read about that somewhere on this board. I was concerned also about what section I would be in. I learned that you should use the "Diamond Check-In Lane" to get faster service. That worked great. There were lots of people checking in and lots of waiting but we zipped right in to that line and got very quick and friendly service. However, they told me our room was in the Courts or Fountains section (I don't recall which). I just smiled and asked "is there anyway at all you can please get us into a unit in the Lakes section?" The lady looked at her computer and said "We have one unit left. Would you like that one?" Of course I said yes Please! It was pretty painless. They seemed to be eager to please. One thing you have to remember is they are a timeshare and they want you to enjoy your stay - it's just good business! We loved our unit. We were thrilled. Our balcony looked over one of the little ponds with a fountian and one of the pools was nearby. On Thursday nights they have a "Dive-In Movie Night" at one of the pools. This was the last night of our stay in Orlando and we decided to check it out. It was a huge hit with my daughter (4yo). They put up a huge movie screen and played Disney's Home on the Range. We ordered dinner from the little resteraunt in the pool building and sat and ate while my daughter played with other children at the pool. It was a great evening.
I hope you have a wonderful time!