Review Sheraton Vistana Resort Questions

Hello Courts fans,

Well, I didn't see any signs of construction, so, I checked with the front desk and they confirmed that ALL renovations at Sheraton Vistana Resort have been completed. The Courts area was completed about 3 weeks ago.

:stitch:

We are staying across from a building that is all blocked off. It is building 10 in falls that does not look like it is done!
 
We just reserved a week in Nov/Dec at the Sheraton Vistana Resort for $329! We've never stayed there, but have heard good things. I have no idea what section or building they'll give us. Do I have to wait until I arrive to requuest an area?
 

We are staying across from a building that is all blocked off. It is building 10 in falls that does not look like it is done!

Falls was completed a while ago, but that could just be regular maintenance. Two weeks of every villa unit is reserved for maintenance, so they may just be doing some regular annual refreshing (painting, carpet cleaning, etc). The renovations were more obvious - 10 buildings or so closed down at a time in the smaller sections.
 
We just reserved a week in Nov/Dec at the Sheraton Vistana Resort for $329! We've never stayed there, but have heard good things. I have no idea what section or building they'll give us. Do I have to wait until I arrive to requuest an area?

You can use a Diamond Lane request in advance (just read back a little farther in this thread for discussion of how to do this). Now that renovations are complete, you may not need to do so; all of the sections are in good shape, and it is very difficult to recommend "best sections" unless you are very specific about what you are looking for. The best use for DL request is to keep a multi-villa party together, or request a unit for limited mobility.

This thread is long, but if you read through, you'll learn lots about the resort; just disregard all the chatter about renovated/unrenovated sections.
 
I'm making my way through all the posts in this thread. So far I'm on page 19 and I'll pick up from there later. From what I've read so far, 1 bedroom suites are only available in the Cascades and the Lakes. Can anyone answer whether they are available on the top floor (my preference)? Also, I see the 1 bedroom units mentioned as lockoffs...is that like when there are adjacent rooms with a locked doorway between them?
 
I'm making my way through all the posts in this thread. So far I'm on page 19 and I'll pick up from there later. From what I've read so far, 1 bedroom suites are only available in the Cascades and the Lakes. Can anyone answer whether they are available on the top floor (my preference)? Also, I see the 1 bedroom units mentioned as lockoffs...is that like when there are adjacent rooms with a locked doorway between them?

Yes, those are the only 2 sections with 1BR villas. The floor plans are consistent all the way up, so they are available on the top floor. The lockoff units are half of a 2BR unit that can be split in two by closing an adjoining door (exactly like you describe). They tend to be smaller than the dedicated 1BR units. Somewhere between page 19 and here I know I posted a link to the floorplans on the starwood site so you can get a good look at the layouts.
 
Yes, those are the only 2 sections with 1BR villas. The floor plans are consistent all the way up, so they are available on the top floor. The lockoff units are half of a 2BR unit that can be split in two by closing an adjoining door (exactly like you describe). They tend to be smaller than the dedicated 1BR units. Somewhere between page 19 and here I know I posted a link to the floorplans on the starwood site so you can get a good look at the layouts.

You mentioned dedicated 1BR units...so not all of the 1BR units are lockoffs? Are the dedicated 1BRs spread out among the different floors/buildings of the Cascades and Lakes? Also, if the lockoffs are split 2BR units, what happens to the kitchen and washer/dryer? Maybe I'll find the answer when I get to the post you referenced.

Thanks.

Edit: Just found your answers on page 20. Someone else had my exact questions.
 
I went through a lot of this thread but not all so sorry if I am asking something that has already been answered! I am looking at staying here but want to check in on a Sunday. The few sites I have found where owners are renting out their units don't yet show a Sunday check-in for my week - they show a Saturday check in for my week and a Sunday check-in for the week prior. Could be that nothing is left for my week for a Sunday check in (the Sunday the week before Easter - checking in 1 April and checking out 8 April).

I did find another site resortime that let me just put in my rates. I got a REALLY great rate for the exact nights I wanted....so good I am wondering if this is some kind of scam?? Has anyone used them before?? They have an A+ BBB rating, but something seems to good to be true!

Anyway, what was available was a 2 bedroom that only sleeps 6 instead of 8.Does this give any indication of what building this is in and am I going to be happy with this building?

Finally, has anyone who has stayed here and booked a nightly rate ever found a better rate and called Sheraton under their "price match" to have the rate matched?

Finally, if I choose to go with an owner who is simply renting out their week, could that owner get additional days added on to the front (or back) of their week? Just not sure how the timeshare rental process differs from the nightly rental on the Sheraton site!

Thanks for anyone's help!

Dena
 
Dena --
We had 2 weeks at the Vistana in August, with a Sunday check-in.

I advertised on the TUG (Timeshare Users Group), and got a response -- a company that brokers timeshare rentals, who found an owner who accepted my offer of $850 week (no tax, etc. that was total.)

I wanted Fountains 1 (the section in Lakes that has the jacuzzi in the Master Bath), and this was successful.

I sent to Diamond Lane my preferences: away from the main road, with a water/pond view (not pool view), 3rd floor with skylight, and all of these requests were honored.

We love the Vistana -- what we appreciate most is the maturity of the landscaping, and the lowslung nature of the units. No giant highrises, etc.

We couldn't have been happier with the stay. We declined the "owners breakfast," and were not hassled at all. the daily phone calls were relative to activities. We had a few minor maintenance issues, including reporting a squeaky door after hours to be addressed the next day. At 7:30 pm, there was a guy with a can of WD40 at our door to fix it. Very pleased.

If you'd like info on the rental broker I used, please pm me!

Erin
 
I didn't know that you could rent from owners. I'll have to remember that for our next visit.

We booked a 1 BR this year using the rate code from Dreams, but, next time, we're looking at getting a 2 BR.

(Would it be appropriate to ask questions about renting from owners on this thread? If there is information out there, I'd like to look into that option.)

:stitch:
 
Hello all

Booked a room for a week in late September with the Starhot rate (immediate family of Starwood employees) with my wife and young daughter.

I have not been able to go through the entire thread so I apologize if this has been mentioned already, but is there any section in this resort that we should stay away from. I know some sections are being renovated but not sure if all have been completed yet.


Thanks
 
I just returned from Vistana on Monday night. While I was there, I checked with the front desk on the renovations progress (for some other posters) and Yes! all renovations have been completed.

And, no, I don't think there is any section that you should "stay away" from.

If you find the link to the maps, you may find a section you are more interested in because of its location to pools and/or food.

:stitch:
 
I went through a lot of this thread but not all so sorry if I am asking something that has already been answered! I am looking at staying here but want to check in on a Sunday. The few sites I have found where owners are renting out their units don't yet show a Sunday check-in for my week - they show a Saturday check in for my week and a Sunday check-in for the week prior. Could be that nothing is left for my week for a Sunday check in (the Sunday the week before Easter - checking in 1 April and checking out 8 April).

Yes, it probably means that no one has deposited the exact week you want, but those are only the situations where someone has booked the week in advance. Many of the owners at Vistana have floating weeks, and will happily reserve a week for the dates you want if you will rent it.

I did find another site resortime that let me just put in my rates. I got a REALLY great rate for the exact nights I wanted....so good I am wondering if this is some kind of scam?? Has anyone used them before?? They have an A+ BBB rating, but something seems to good to be true!

I did a quick search on tugbbs for them, and there doesn't appear to be anything negative about them. Seems that Hilton Grand Vacation Club is actually teaming up with them to offer their members additional points exchange opportunities. Probably legitimate, but if you spidey sense kicks in; stay wary!

Anyway, what was available was a 2 bedroom that only sleeps 6 instead of 8.Does this give any indication of what building this is in and am I going to be happy with this building?

Sleep 6 (max) 2BR units are in Courts Lower Units (Sat checkin) or Falls (Sun checkin). So it is likely a Falls unit.

Finally, has anyone who has stayed here and booked a nightly rate ever found a better rate and called Sheraton under their "price match" to have the rate matched?

Can't help with this one, we are owners.

Finally, if I choose to go with an owner who is simply renting out their week, could that owner get additional days added on to the front (or back) of their week? Just not sure how the timeshare rental process differs from the nightly rental on the Sheraton site!

Thanks for anyone's help!

Dena

You can ask an owner, but they are most likely to suggest that book those separately with Sheraton.

Note that Sheraton will try to keep both in the same unit if you ask, but it may not be possible, and you may face a unit move. This is especially true if you rent direct from an owner with a deeded week. It is likely in those sections that the owner of the time before or after your week wants to use their week too. Owners of deeded weeks have priority to their own units.

If you rent from an owner in one of the floating weeks sections, it is easier for them to extend your stay.

Also as erinch indicates, tug (http://www.tug2.net/) has a great marketplace to look for units for rent. If you don't see what you want, post a request (very inexpensive membership required). I did this when I needed an extra unit for a family member for our last trip and had several responses within hours offering exactly the time I wanted.
 
I didn't know that you could rent from owners. I'll have to remember that for our next visit.

We booked a 1 BR this year using the rate code from Dreams, but, next time, we're looking at getting a 2 BR.

(Would it be appropriate to ask questions about renting from owners on this thread? If there is information out there, I'd like to look into that option.)

:stitch:

Most popular commercial site to look at for owner rentals is probably Redweek (http://www.redweek.com/)

A non-commercial site is Timeshare Users Group who have a classified marketplace. (http://www.tug2.net/)

This hardly exhaustive, lots of other options abound, just the most popular.

PS - welcome back Frankie, glad to see you enjoyed the resort, and thanks for the update on the reno's! Ours was one of the last units to be done, and we can hardly wait to see it!! Also happy to see that you agree there are no "bad" sections; only different strokes for different folks... :goodvibes
 
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Sorry but I think the question was already asked but I dont remember exactly where.....

Are 1BR suites found throughout the resort or only in specific sections?


BTW, thanks for the very informative thread.
 
Sorry but I think the question was already asked but I dont remember exactly where.....

Are 1BR suites found throughout the resort or only in specific sections?


BTW, thanks for the very informative thread.

Only Lakes and Cascades have 1BR units.
 












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