My DD2 works at the local zoo, and she encounters people who obviously don't use their.....logical reasoning skills.
1. Guy tries to smuggle a lorakeet from the lorakeet exhibit under his jacket. When caught by DD, asks if he can buy one.
2. Lady lays into DD because DD tells her that she cannot swim with the stingrays at stingray bay---DD had to grab the lady's arm and pull her away from the bay, as the woman was stepping INTO the water, after being told no.
3. Another lady threw a hissy fit because her kids were told they couldn't play on the big whale in the water splash area--just like every other kid there. A few years ago, some kid fell off the whale and was seriously injured (supposedly) and now no one gets to play on it. She had to be escorted off the property by the police, because she was getting violent.
4. During a special event for special needs kids, DD was physically assaulted by a parent when she told the parent that their kid could not climb up the outside of the staircase (at the front of the zoo, there is a staircase that leads to an upstairs area for special events--this kid was climbing outside the railing and DD asked them to please remove their child from the unsafe location). Apparently, she was "stifling" the child and "discriminating" against special needs kids. Had a black eye and a bloody lip.
She pressed charges on this one.
5. One guy lost his mind at the same special event, at the giraffes. After DD was cleaned up from the lady above, she left the front area and went to work in the giraffe feeding area. They were allowing the kids to feed the giraffes for free at this event, but only one branch per kid. The guy was pissed his kid didn't get more branches, and started screaming at the lady who was running the feeding area. DD was just working the line--making sure no one was skipping, getting the kids excited, etc--she had nothing to do with what was going on at the head of the line.
He went up behind DD and shoved her--I guess he wanted to get past and he felt she was in the way; she fell over and skinned her hands and knees. Unfortunately for the guy, DD's boyfriend was there with his younger sister (autistic) and his parents--the guy was yanked down the path from the giraffes and got a few "reminders" about treating people with courtesy while the police were summoned. She pressed charges on that one too.
She did stay and finish her time (this was a volunteer event, btw--she wasn't getting paid to do this.) She wasn't the only one that had problems with parents at the event--people were getting screamed at and worse at the bouncy house area, because they were monitoring the area and not allowing too many kids in, making kids take off shoes, etc.
This all happened in a 2 week period. And these are just the big things--I didn't even count how many times she was cussed at or threatened or the attempted intimidations....what is wrong with people who go to the Jax zoo?
I think it scared him more than hurt. The guide told him it happened so rarely that he was extremely lucky! He's almost 13 and still remembers it & tells people how lucky he was to have it happen 
