Well, if you want our honest opinion, DH and I thought the food and service were absolutely terrible. This is the only WDW restaurant that we can say that about. The atmosphere was undoubtedly awesome but, for us, that couldn't make up for the horrible food. If we ever went back, we would only get a milkshake and maybe some onion rings. And we followed the advice about sticking to burgers and fries. It was perhaps the worst burger I had ever tasted EVER. And even dessert was horrible. I'm really not exaggerating here. This was our honest experience. I spent the rest of the afternoon regretting our decision to eat there.
All that being said, like others have suggested, you really have to try it for yourself to form an opinion. I'm a strong believer in that. That's why we went.