Laura
DIS Legend
- Joined
- Aug 21, 1999
- Messages
- 11,476
Originally posted by Boston Tea Party
Thanks for reminding me how glad I am to be out of retail!!![]()
My thoughts exactly! And they seemed to get worse AFTER Christmas. I worked behind the Customer Service counter doing returns, and on December 26, it was always much crazier there than on black Friday. People get all grumpy when the holiday's over because maybe they didn't get everything they wanted or spent too much or whatever. Never had a customer cuss me out, though. I did think a woman was going to hit me once because I couldn't give her a cash refund for something paid for with a credit card. I felt really sorry for her infant son. She was a horrible woman.
I'm so glad you said something, mudnuri. I'm sure the employee was grateful to you for speaking up. I know I would have been.

