Apologies if this has popped up elsewhere.
In September we will be travelling back from Sanford Orlando and would like to know where we stand with our little 'issue'. My eldest, who is 20, has severe Cerebral Palsy and cannot toilet herself. She is still in nappies (diapers) for the want of a better word. We have been going to Florida for some years now and used to be able to change her in the first aid room in the departure lounge before we boarded the plane. However, a few years ago the first aid room was changed into a store cupboard and not replaced. I have been in contact with Sanford via e-mail but have been told there is nothing they can provide or do and should use the disabled toilet. I have also contacted the ADA via e-mail but have had no response. I do not think this is acceptable in the 21st century that we should have to change her on a small, cold and sometimes wet, tiled floor. To add to this she had a back operation to have spinal rods put in which makes it more uncomfortable for her also.
Can anyone suggest what we can do?
Many thanks - Kev
In September we will be travelling back from Sanford Orlando and would like to know where we stand with our little 'issue'. My eldest, who is 20, has severe Cerebral Palsy and cannot toilet herself. She is still in nappies (diapers) for the want of a better word. We have been going to Florida for some years now and used to be able to change her in the first aid room in the departure lounge before we boarded the plane. However, a few years ago the first aid room was changed into a store cupboard and not replaced. I have been in contact with Sanford via e-mail but have been told there is nothing they can provide or do and should use the disabled toilet. I have also contacted the ADA via e-mail but have had no response. I do not think this is acceptable in the 21st century that we should have to change her on a small, cold and sometimes wet, tiled floor. To add to this she had a back operation to have spinal rods put in which makes it more uncomfortable for her also.
Can anyone suggest what we can do?
Many thanks - Kev