Well, I guess I have to chime in here to tell of a horrible experience here at San Angel Inn. Lets talk food first, then service. The food that I got was AWFUL. I was glad that I was on the dining plan, because if I had to pay right then and there, I would have refused. I am not sure of the dish that I got but it had grilled chicken over a white sauce with peppers, etc in it. Sounded from the menu to be real good. Well, the chicken was hard as a rock. Like it was cooked yesterday. The sauce was real plain and I'm still not sure what was down in it other than the peppers which were ok. My DD got the chicken fingers. Well, make that chicken finger. One. Not 2 or 3. One. Huh? Who serves ONE chicken finger? DW got something, took one bite and decided to use our snack credit later on as her dinner. It was terrible. Just terrible.
As for the service. Now here is where I have a HUGE problem. The waiter had NO IDEA what he was doing. Taking orders, he looked lost. Delivering the food, he dropped 2 dishes on the floor which we had to wait to be cooked again. He had absolutely no idea why he kept walking over to the table as he would walk over, look at us and leave. He wouldn't say a word. Unfortunately for him, there were 6 of us on the dining plan and 6 of us who were not. How will he handle that, I wondered? Well, he eventually got a manager to do it. I saw him go get someone to do it for him.
Ok, here is the real kicker. After we all ordered drinks, he came back with them and put a margarita in front of my 8 yr old nephew!
Holy Cow! Enough said there.
Well, I don't think that it needs to be said that I will NEVER even think the name San Angel Inn again, never mind go there.
I hope that those of you with ADR's have a much better experience then we did. I have heard good things about it, that is why I wanted to give it a try. It must have good nights and bad nights, but I am not willing to give it a try again.