Royal Pacific Date Change

[#4'smom]

I had what I thought was an odd conversation with the reservation agent today.

I have a room at the Royal Pacific booked for 2 nights with a AAA rate and when I called to cancel the first night and keep the second, she told me that I couldn't. She said the reason was because they do not have any other rooms available for checking in on the second day. I kept insisting that I already have the reservation, all I want to do is modify it and she still said I couldn't. I'm assuming it has something to do with the AAA rate.

I'm thinking that I will have to watch the website for a room to come available, call them back and see if I can then make the change. Has anyone ever had this happen to them????

 

[goofy4tink]

I had what I thought was an odd conversation with the reservation agent today.

I have a room at the Royal Pacific booked for 2 nights with a AAA rate and when I called to cancel the first night and keep the second, she told me that I couldn't. She said the reason was because they do not have any other rooms available for checking in on the second day. I kept insisting that I already have the reservation, all I want to do is modify it and she still said I couldn't. I'm assuming it has something to do with the AAA rate.

I'm thinking that I will have to watch the website for a room to come available, call them back and see if I can then make the change. Has anyone ever had this happen to them????

A lot of times, you have to stay a certain number of nights in order to get the AAA discount. So, if you take away a night, then it might be that they don't have any 'regular' rate rooms left and you don't qualify for the AAA rate if not staying at least two nights. But, I could be wrong.

 

[damo]

I had that exact problem. It is because they cancel your entire reservation to change it, so it makes no difference what you've already got but what is available. It is a really stupid way to do things. I kept watching and when the room came available I changed it. You can also try calling again since some reservationists seem better at manipulating the system. If worse comes to worse call the hotel directly.

I had an annual pass rate, so it wasn't anything to do with AAA. Perhaps you were talking to the same reservationist as I was, since I had never had that issue before.

 

[rpbert1]

I had this problem for our stay this July. I had room booked and called to apply the Stay More rate, but said i couldnt, as they had no rooms, like yourself i said i had the room just need the new rate applied ,still no , called a few times and gave up. About a week later i saw an even cheaper rate, so phoned to see if i could book it, rather than try and change the rate, so got it booked ,and cancelled original reservation

 

[macraven]

i don't know the dates you booked the 2 day for but, if it is on a weekend, friday/saturday, that could be the issue.

some dates you can not book a saturday night alone.
it depends on the date and event that will be going on in the parks.

 

[rlduvall]

In October of 2007, I was not able to modify and keep a AAA rate for Hard Rock when I needed to reduce it from 3 to 2 nights. In order to get the AAA rate for only 2 nights, we had to move over to Portofino Bay.

 

[cvjw]

I have never had Universal to be able to modify my existing reservation - they always have to cancel it and start over.

 

[maggiew]

I had this problem for our stay this July. I had room booked and called to apply the Stay More rate, but said i couldnt, as they had no rooms, like yourself i said i had the room just need the new rate applied ,still no , called a few times and gave up. About a week later i saw an even cheaper rate, so phoned to see if i could book it, rather than try and change the rate, so got it booked ,and cancelled original reservation

Can you tell me what rate is cheaper than the Stay More rate for July? Thanks,
Maggie

 

[rpbert1]

Can you tell me what rate is cheaper than the Stay More rate for July? Thanks,
Maggie

sorry, it was still a stay more rate , but a cheaper one than the one i was going to chage to.
The Stay More i wanted to change to first time was $128 + Tax, but they could not do it, i then saw one later for $188+Tax and $202 + tax for Fri & Sat, and booked it, and cancelled original.
Hoping APH rates come out cheaper for July