I like the virtual queue. I think that the boarding group system is really effective. I **LIKE** how you don't have to physically wait in line for hours and hours just to go on the one ride. I **LIKE** how, instead of waiting in the physical line, I can do OTHER stuff in Star Wars land or in the rest of HS while we wait for our BG to be called. Star Wars land has a lot of cool stuff to experience, cool stuff to do, cool stuff to explore.
Right now, at least, I hope they don't bring bac FP+ and if some kind of FP does come back, I hope that ROTR sticks with the BG system for awhile.
I **LIKE** that the BG system applies to everyone, how NOBODY gets preferential treatment. I like how you can't skip the virtual queue line by paying for a VIP tour.
In my opinion, what everybody needs to consider is shifting their focus. Instead of the thought process being "OMG, if we don't get a ROTR BG, then our trip is totally ruined and this is all going to suck," the focus should be something like "We're going to have a fun day at HS and if we luck out and get a ROTR BG, then that'll be icing on the cake, but if we don't get a BG, we're still going to have a great day."
If you want to increase your odds of getting a BG, be strategic about it and go to DL or WDW at a time of year that has fewer crowds. On top of that, plan on going to HS on multiple days of your trip instead of just one day. Get multiple people in your group to try for a BG at the same time on different phones. Etc., etc.
But also expect that EVEN IF YOU DO ALL OF THOSE THINGS, YOU STILL MIGHT NOT GET A BG!
Manage your expectations. Set proper expectations ahead of time with other people in your group.
Unless you've had the experience of not getting a group on the days you're there -- unless you've had the experience of telling someone who really wanted to do this attraction, "it's okay, we'll have fun anyway" -- then you're missing half the story. It's easy for people who have advantages -- either through luck or technology or proximity -- to tell those who don't how they should feel, and that they should adjust their expectations.
Because of course it gives preferential treatment. It give it to people who spend a lot of time of message boards and learn the tricks about signing up. It rewards people who have a faster CPU or a faster internet connection. It rewards people who have multiple opportunities to visit, so missing on that one shot isn't as big a deal, or people who can afford to reschedule their plans and try again the next day. it gives plenty of preferential treatment.
It's interesting to read that someone who has some degree of that preferential treatment -- either through research or connection or luck -- disparage another form of preferential treatment in terms of money. My advantage is okay, but yours not so much.
We hear a lot from people who have been successful saying how fair they think it is; we rarely hear the same from those who missed out for their foreseeable future. This system sucks. it's unfair to those who don't know they have to research how to sign up, it's unfair to those who have slower CPUs or connection speeds, it's unfair to those who spend their money and then just end up unlucky. It's unfortunate that those who praise it are those who have found a way to game it, but I do wish they'd show a little empathy for those who were not as quick on the gaming it draw.