I have been to this restaurant twice. The first time was fantastic...we did it on New Year's Eve and got patio seating! The food was wonderful and the show amazing. We somehow got very lucky because we didn't even request a table outside. We told them we wanted to get done so we could see Illuminations and they said, "Don't worry, we will seat you outside and you can watch from your table!" I was so impressed with the food, service and show...I had to go back.
The second time was a real disappointment! Again, we did not request indoor or outdoor, and ended up inside...which was fine! The big problem was our server was slow, food cold and terrible, and they would not allow us to use the bathroom inside the restaurant. They said it was for people in the "bar area only"...which I found odd. I used it the previous visit. This was a little over a year ago. Anyone else experienced this?
I don't think I will give up on this restaurant just yet though. There have been so many great reviews and my first experience was wonderful. I think our server was in a bad mood and didn't really care about our enjoyment. I have a feeling our food was sitting and ready for a while before it was actually served.