roommate matching - HELP!!

[cooltiger07]

i'm on the roommate matching website for disney and i'm trying to reset my account. however, i cannot view the entire text box so whenever i press "ok" it says "confirmation text invalid - account reset cancelled"
how do i find the confirmation text?

 

[khancock]

email wdw.college.techsupport@disney.com

the people who work with that system are going to be more helpful than a bunch of message board folks who do not. I promise!