Honestly? I was not impressed.
We had a
serious roommate issue and met with them four times, yet they did nothing. She wouldn't admit to anything so we were not allowed to "accuse" her. She was stealing our stuff (food, medicine, hygiene products) and we caught her multiple times IN THE ACT yet they did nothing. Eventually we confronted her on our own
with proof and she moved out while we were at work the next day. They wouldn't change our locks but they moved a new roomie in anyways. We noticed things still disappearing, very odd, and lo and behold we came home one day from the store and old roomie was standing in our kitchen stealing our stuff

The door was locked when we went out so we know she made a copy of the key and are pretty sure she'd come back multiple times to steal stuff while we were out. Yet there was still no punishment for her. I'd like to think that this was a fluke, but after meeting with them four times?