Room service always took less than 30 mins for us, we really liked the cheese platter. Some people like the cookies but I found them to be really hard. The pizza was ok. You can get juice and milk which were ok. Be aware that the soda is an extra charge through room service. Room service will also bring you wine glasses or your stateroom host can get you some. We normally would just give a dollar as a tip each time. We didn't use the room service breakfast but definitely plan on more next time. It seems like it would make the morning a lot more relaxing.