Room requests....

[Laurabearz]

Hi again!

My famil and I are headed to the world in December with my BIL and their kids. Their daughter is 12 and has Downs Syndrome. (sp?)

We are staying at OKW in two 2-bedroom villas. I requested the rooms be close to each other, but didnt mention the reason.... for us to help with Emily.... My BIL is nervous about the trip (her first time flying.... all the stimulus... etc) and it would really help if we were in the same building, if not right next door.....

I am not sure if this qualifies as a medical nessasity (gosh my spelling is lousy.... sorry!) Medidcally we are not needed.... but emotionally we are.... Does that make sense? We really want this to be a great vacation for all.... For my BIL and family this is a once in a lifetime trip...... We want to do whatever we can to help them relax and enjoy the World....

Any suggestions on getting rooms close to each other??? Thanks.

 

[teri]

My suggestion is that you call CRO (or Member Services if the reservation is through DVC), tell them you have a child with special needs in your party and would like to have rooms in the same building. Emphasize that it is a special needs request. They will do their best to accomodate, although there is no guarantee.

 

[Nanajo1]

Our last two trips to OKW we had two 2BR. I requested they be near each other. One was directly over the us and the other time they were next door. Call and make it a request noted on your ressie and tell the CM why it is important to you.

 

[SueM in MN]

I agree with the others. They will try to accomidate you if at all possible if they know it is a special needs request. Ask the CM to if there's a way to have it put in the computer in some way that will differentiate it from just being a regular request.
I don't usually think it pays to fax or call OKW with requests a few days before arrival, but in your case, it might be useful and it certainly wouldn't hurt.