Room controllers requests?!?!

[wahoo]

Can anyone explain how to make requests to the room controllers at the properties? Does it have to be done by fax or can it be done by phone? What is the ideal timing? I need this specifically for Hilton Head, but am confused about the process in general.


THANKS!!!!!!!!!!

 

[DebbieB]

It's best to list your requests on your reservation when you book with member services. You can fax or call the room controller like you do at other resorts if you wish close to your arrival date. It's really not necessary unless you have a complicated request (like linked reservations), but you can do it if you wish.