I have read threads about the condition of the house keeping at the resorts, i just got back from 3 days at OKW in a 2 BR and it was spotless. You could still get a slight smell of bleach. Didn't request any area or floor like i usually do and got the best view ever , 3 floor over looking the golf course. I guss i have been lucky, in the 3 years i have been a DVC member i have never had the bad luck as some i have read about. If and when i do the manager will know 2 seconds after i find the problem.