Room charges

[WDWmom08]

We just stayed on points at Bay Lake. We normally get a list of itemized room charges the morning of check out. This time we did not. I thought maybe I could pull it up through the dvc member site but the only thing showing there is what we paid for the dining plan. Any thoughts on how to get the list? Thanks.

 

[disneynutz]

They should email it to you. We always go to the front desk the night prior to check out and get a copy of our folio.

Bill

 

[miTnosnhoJ]

The last couple of times they have failed to email it to me. You can get it by either calling Disney Research and Billing Team at 407-828-5630
or you can email guest.services.billing@disneyworld.com.
Include as much info as you have: for example, your name, resort, room #, your travel plan #, your dates, etc. Also provide your email so they can send it.
When I emailed, I got an answer the next business day.

Also, they usually wait for 3-4 days after your stay before sending it to allow any straggling charges to come in from the parks or Disney Springs. If it has been 7 days or more, I would use the channels in the first paragraph.

 

[WDWmom08]

The last couple of times they have failed to email it to me. You can get it by either calling Disney Research and Billing Team at 407-828-5630
or you can email guest.services.billing@disneyworld.com.
Include as much info as you have: for example, your name, resort, room #, your travel plan #, your dates, etc. Also provide your email so they can send it.
When I emailed, I got an answer the next business day.

Also, they usually wait for 3-4 days after your stay before sending it to allow any straggling charges to come in from the parks or Disney Springs. If it has been 7 days or more, I would use the channels in the first paragraph.

I just emailed them. Thank you!

 

[n2mm]

I use to get it all if the times in my email, but my last few stays I didn't get my bill. So I make sure to stop by the front desk before leaving.