I hate to buck this trend of bashing Fidelity
https://www.fidelityrealestate.com/
& I am definitely not an apologist for Fidelity, as I have encountered delays through them in the past.
However, on my current resale purchase, Fidelity moved everything quickly, and I got through ROFR
within 13 days of offer acceptance (and then another couple days to submit paperwork to the Title. Company)
That's when my real delays began: Using Mason
https://www.masontitle.com/
for the first time, and had high expectations, but they dropped the ball. I checked with them weekly to see if they had received seller's paperwork, and after 2 weeks, I reached out to Fidelity and had the agent contact the seller, only to find that Mason had sent the paperwork to an incorrect address. So Fidelity actually recovered Mason's fumble on this one. I just got off the phone with Mason, and they finally have the sellers' docs. (but they did not notify me, as requested, I had to call to confirm). They have Closing scheduled for 3/27 (That's 32 Days ARO ROFR)!, because closings are "scheduled in the order received". I politely reminded them that their miscommunication cost me 2+ weeks, and asked if they could accelerate my closing date, as I am already inside the 11Mo. window for my planned use of those points! I hope they are able to do so; they told me they would advise if that could be done, otherwise I'm stuck at 3/27.
SO - "said all that to say this" : I'm neither bashing Mason. nor praising Fidelity, because I understand the current environment has flooded everyone. But I do see lots of people on these boards always bashing Fidelity & praising Mason and, therefore, I have to wonder how many of them have a hidden agenda in doing so.........