Return Policies

I think the vast majority of consumers will say that they place quality and service considerations above price considerations. What we need to do, though, to improve things, is to get the vast majority of consumers who say that they're going to place quality and service considerations above price considerations to actually start doing it. Every time someone buys from <insert major retail chain that sells cheap stuff cheap here> they are rewarding business for taking the low road.
 
....And then they call their cc company and demand the money from them. I don't think anyone wants to follow rules anymore.

FYI, the policy has to be near the customers signature on the receipt to be valid. If it's just a sign posted, you might lose.
Just pointing out, I believe the OP lives in England - where the law may be different.
 







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